Product Specialist

Experience something Brilliantly Different with a career at MUFG Investor Services.   Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive. Job DescriptionWe will count on you to:Independently manage complex operational projects and enhancements in a solutioning and/or implementation capacityIdentify process enhancements and assist with the scoping, design and implementation, for both in-house developments and external vendorsLead operational workstreams, managing multiple operational teams, as part of larger complex projects and strategic initiativesSupport the wider Operations Team with complex change, development and implementation of operational efficiencies and business optimizationTake a holistic approach to initiatives being supported, understanding and considering inherent operational and reputational risks in a fund and the operational control environment required to manage these risksManage key internal stakeholders including portfolio management, client service, legal & compliance, operations, finance and technology colleaguesManage key external stakeholders, including outsourced service providers, holding them accountable for SLAs, whilst maintaining and developing good relationshipsWork regularly across team boundaries to deliver results on Operations Team and Business initiatives, developing strong working relationshipsQualificationsWhat you need to have:Extensive Funds or Asset Management experience within a leading Administrator and/or Fund Manager, or software provider for OMS/PMS, IBOR & ABOR (minimum 8 years’ experience)Experience with Front/Middle/Back office system for implementation and/or development is a mustStrong organisational and project management skillsKeen interest in adopting a solutions-based approach to work, with the confidence to test and challenge legacy processes and lead constructive discussions between multiple partiesTake a holistic approach to and view of projects, ensuring critical decisions are considered from the perspective of all impacted stakeholdersConfidence in decision making, managing uncertainty effectively, anticipating and resolving barriers to change and instilling Mercer philosophy and culture into all practicesAbility to multi-task and work under pressure to deadlinesAbility to work in a dynamic high performing team, supporting and collaborating with your team colleagues while leading, driving and managing your own tasks and projects. What makes you stand out:Led or part of implementation of platforms like Charles River, Aladdin, Geneva, InvestOneExcellent communication and collaboration skills, the ability to work effectively and build relationships with stakeholders, at all levels, is importantAbility to roll up their sleeves and get into the weeds of how the platform operates guiding operational and technical teams to develop solutions for clientsSelf-starter, with the ability to work under own initiative, progress projects independently, whilst understanding the boundaries for escalationAnalytical mindset with the drive to be self-sufficient in getting the job doneLeading the interaction with senior client stakeholders, to resolve important questions and challenges regarding payments transformation design, plan and budgetAdditional InformationSuitable candidates for this role will be HR Assistants with experience in similar roles looking for a new challenge or recent graduates with some work experience in HR looking for their first permanent role.What’s in it for you to join MUFG Investor Services?  Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.  Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT.  Oh, and we really walk the talk when it comes to HYBRID WORKING.    So, why settle for the ordinary?  Apply now for a Brilliantly Different career.  We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.