Product Support Sales Representative X4 Global Grade 10

Key Outputs Parts quotations followed up and converted into sales Analyse Client reasons for rejecting quotations Achievement of Targeted Budget and Effective Expenses Management Achievement of Operations KPI’s Where possible inspect all failed machines/components/parts with supervisor and advise/train/educate customers accordingly Compile and submit a monthly report with forecasts attached to management Discuss machine inspection reports regularly with customerQualification, Experience And Competencies Qualified diesel/earthmoving equipment mechanic (or equivalent qualification) 5 years Caterpillar experience as a mechanic Sound business communication skills (Managerial and technical report writing critical in role) Sound technical knowledge of product brands Sound business communication skills Basic financial management skills Good PC and Microsoft Office knowledge Grade 12 and B Tech Sales/Marketing Diploma or Certificate Problem solving, Analysis, Attention to detail and Listening Influencing and Negotiation Leadership Competencies Workplace Competencies Business development skills and knowledge Sound business and financial acumen Exposure to business planning / budgeting processes