Production Operations Manager

Job Title: (Central Production Unit) Operations Manager Why Join Ole & SteenAt Ole & Steen, we’re not just baking bread, we’re crafting experiences. With our Danish heritage and passion for quality, our London stores deliver more than just pastries. Behind every perfect cinnamon swirl and crisp rye loaf is a team of dedicated professionals who bring care, craft, and consistency to everything we do.We care deeply about our people and their growth.Joining Ole & Steen means becoming part of a fast-growing, guest-focused organisation where you can make a real impact. Together, we’re shaping a culture of leadership, collaboration, and excellence, rising, leading, and looking after our “dough”: our team, our culture, and our future.The RoleAre you an experienced leader with a passion for operational excellence and food quality?We’re looking for an Operations Manager to take full responsibility for our flagship Central Production Unit in East London. This is a hands-on leadership role focused on ensuring seamless operations, financial performance, and high team engagement. You’ll uphold our brand’s commitment to quality and consistency while driving efficiency, developing talent, and fostering a positive, high-performance culture.What You’ll DoLead nightly operations at the CPU - particularly during our peak hours (20:00 - 02:00) to ensure all production meets agreed specifications, quality standards and deadlines. Maintain full compliance with food safety, HACCP, and health & safety regulations.Recruit, coach, and develop a high-performing team of bakers, pastry chefs, and support staff - driving operational excellence, consistency, and building a robust talent pipeline.Collaborate with cross-functional teams to maintain strong communication between production, maintenance, supply chain, and retail.Analyse data to identify trends, reduce waste, and drive continuous improvement.Report on production output, costs, and labour usage, while managing budgets effectively.What You’ll Bring5+ years of strong leadership experience in a large-scale kitchen, CPU, or food production environment.Excellent knowledge of food safety, HACCP, and health & safety standards.Proven ability in managing teams, budgets, and operational performance.Experience in driving quality through management, training, and team development.Highly organised, process-driven, and able to perform under pressure.What’s In It For You £65,000 - £75,000 depending on experience. Plus, a benefits package. The opportunity to lead a flagship CPU and make a real impact a growing, people-focused business.Genuine opportunities for personal and career development.A supportive culture - and plenty of freshly baked Danish treats along the way!If you thrive on operational excellence, take pride in food quality, and can inspire a team to deliver consistently at scale, we’d love to hear from you.Ready to rise with us? Apply now and be a part of our journey