Products Operations Manager

Impress is the #1 AI-driven chain of orthodontic clinics with fully digital processes in Europe. We have revolutionized the invisible orthodontic sector with the best team of professionalsspecialized in making people smile and using the latest technology for the diagnosis,treatment, and follow-up of all cases.To do this, we develop both web and mobile products for users, as well as internal softwarefor clinics, and together with the ML department we are changing the whole industry.Our business model, a true combination of medical expertise and digitalization has beenrecognized in the top fastest-growing HealthTech companies by Forbes and we arecurrently listed as a LinkedIn Top 10 startup!We’re seeking for a detail-oriented, hands-on Product Manager to improve our operational workflows and accelerate online revenue growth. You’ll work at the intersection of Operations, Marketing, Sales, Finance, and Engineering to streamline processes end-to-end (from lead to treatment end) and scale monetization initiatives across markets.This role suits someone who loves digging into funnels, fixing inefficiencies, and shipping pragmatic solutions that move KPIs.Key tasks:Own problem discovery and delivery for ops efficiency and online monetization use cases (from lead to booking to after treatment post-sales); Translate operational and commercial requirements into clear specs, user stories, and acceptance criteria; Partner with Ops to standardize and automate workflows (e.g., scheduling, treatment process, delivery and logistics, SLAs); Drive experiments to grow online revenue: pricing/packaging tests, promos, checkout improvements, cross-sell/upsell, subscriptions, and churn reduction;Work with Engineering to deliver integrations and tooling (CRM, payments, billing, communications, analytics); Define and track KPIs, analyse impact, iterate quickly based on data and user feedback; Maintain a high bar for quality and compliance while moving fast across multiple markets.Requirements:3+ years in Product Management, BizOps, or Growth/Monetization in a tech-driven environment; Proven experience optimizing funnels and shipping revenue-impacting features or experiments; Strong operational mindset: process mapping and automation with pragmatic trade-offs; Data-driven: comfortable with dashboards/SQL, defining metrics, and running A/B tests; Excellent cross-functional communication with both technical and non-technical partners; High attention to detail, ownership, and bias to action; Nice to have: healthcare/medtech or multi-market ops experience, Spanish fluency.What We Offer:27 Paid Vacation Days to ensure you have ample time to relax and rechargeSick Leave Coverage for when you need to focus on your healthEnjoy Spanish Public Holidays on top of your vacation daysA company-provided laptop and necessary equipment to help you excel in your roleExclusive Teeth Aligner Benefits as part of your employee perksA modern, vibrant workplace where collaboration and creativity thriveA team that feels more like a family, with plenty of laughs and support along the wayA stylish office in a prime location, perfect for inspiring ideas and good vibes