Program Coordinator - Psychology

Posting DetailsPosting DetailsWorking Title Program Coordinator - Psychology Posting Number 2025046CPPosition InformationClassification Code 107N RCW Exemption Criteria No Exemption EWU Position Number C99109 CUPA Code No Match FLSA Non-Exempt Bargaining Unit BU 1 % Full Time 100% Salary / Wage Range CS - 41 Salary InformationThe salary for this position is $44,868 – $51,612. Where the hired candidate will begin within this range is dependent on education, experience, and skills.Anticipated Start Date 12/01/2025 Term of Appointment 12 months per year Location Bellevue College Campus County Bellevue, WA Project DescriptionN/AProject Duration N/A Background Check Yes - Both Responsible HR User Michael Brown Responsible HR User Email address mbrown163@ewu.eduPosition DetailsJob SummaryThe College of Professional Programs at Eastern Washington University invites applications for a full time Program Coordinator for the the EWU at Bellevue College (BC) Programs.Under general direction, this position is responsible for coordinating specialized off-campus program and online operations for the College of Professional programs (CPP). The primary support will be to students and programs involved in the EWU at Bellevue College (BC) program, but additional services will be provided to online students and programs within the college. In this capacity, the position will also provide support to the Directors of involved programs; coordinate special projects; facilitate logistics and interface with Bellevue College; assist with marketing, recruiting, and website management; and provide technical, administrative, and student support services. Position will exercise independent judgment and discretion relating to students in regard to EWU and BC program policies, guidelines, and contracts, and in implementing, interpreting, and applying program procedures and policies. Position will independently advise students, staff, and the public regarding the programs and the University, engaging in recruiting activities, and acting as liaison to local organizations, including BC.In the course of performing the position’s duties, this position will have extensive involvement with students, staff, and the public in carrying out program activities, and will coordinate, schedule, and monitor program activities to determine consistency with goals. Position reports directly to a designee from the College of Professional Programs.EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.The salary for this position is $44,868 – $51,612. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and their eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/.Applications are open and accepted until recruitment is closed. Screening of applications will begin immediately. A three-day notice will be provided prior to closure of recruitment. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.Please see job duties section for a more complete list of position responsibilities.Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.About Eastern Washington UniversityEastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the region’s polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’24-’25 College of Distinction (CoD).Money magazine recently named EWU as one of its Best Colleges in America 2024.Tribal Land AcknowledgementAt Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur d’Alene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land.Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community.At EWU, we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes.From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university.Equal Opportunity StatementEWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.Conditions of EmploymentDuring the course of university employment this position will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Sponsorship is not available for this position at this time.All new employees will comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement:https://in.ewu.edu/hr/wp-content/uploads/sites/40/2023/06/WFSE-EWU-CBA-Barg.-Units-1-and-2-FINAL-2023-2025.pdfAfter starting employment, employees will complete the required training via Canvas. Workplace Belonging training will be available on October 1st and should be completed by December 31st, 2025.Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.Physical DemandsContact Michael Brown at mbrown163@ewu.edu to obtain a copy of the Essential Functions Analysis which will describe conditions of employment, such as physical demands.Pre-Placement Physical No Hearing Test No Medical Monitoring Post Hire No Protective EquipmentUniversity, local, regional and state mandates for public and personal protection should be followed as needed.Required QualificationsMINIMUM QUALIFICATIONS:High school graduation or equivalent AND two (2) years experience providing complex program support services involving students (beyond entry level support work)Position Specific QualificationsTo be considered qualified for this position, you must meet the minimum qualifications defined above, AND you must meet all of the qualifications listed below within this section:Strong computer skills demonstrated by two (2) years successful full-time work experience using a variety of software programs and working in website development and maintenanceTwo (2) years of full-time work experience maintaining both manual and electronic records and filesTwo (2) years of full-time, work experience with demonstrated success handling a high-volume of customer service and contacts (100+ daily), including:Communication with a wide variety of customers (such as other agencies, practicum and internship placements, professionals in the community, internal staff/managers/administrators, students, and applicants)Communication must include both verbal, phone, email, and written correspondenceOverlapping deadlines and strong attention to detailPerseverance, initiative, and the ability to work well both independently and under direction with frequent interruptionsDemonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public Preferred QualificationsTwo (2) or more years college courseworkTwo (2) or more years work experience in a higher education environment involving student support services, as well as familiarity with institution processes and softwareOne (1) or more years experience using Canvas, EagleNet, Banner, and other university administrative systems (or equivalent)Experience with website and social media development and maintenanceFamiliarity with the operations of Bellevue College campusOther Skills and AbilitiesFlexibilityCollaborationCommunicationTeamworkTime ManagementAttention to DetailWork Schedule Type Regular Work ScheduleTypically, M-F 8am – 5pm, but may be required to work evenings and/or weekends to fulfill special projects such as receptions, graduations and other needs of the department.Posting Date 10/30/2025 Open Until Further Notice Yes Closing Date Screening to Begin Immediately Special Instructions to ApplicantsIt is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.Required Documentation Includes All Of The Items Listed Below.Attach a detailed cover letter in which you explain how you meet each of the required qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.Attach a chronological resume including work history and major duties, education, and any specialized training or skills related to the position. List at least 3 professional references including: names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application).Complete the online application form and respond to the online questions, if applicable.Mission Statement Response - EWU’s mission is to provide an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence. We are committed to serving first-generation, Pell-eligible students. How would you contribute to this mission?Please do not upload resumes that include photos of yourself.Application Types Accepted ApplicationJob Duties% of Time 10 Responsibility / DutyAdmissionsMeet with prospective domestic and international students to discuss program options at BC and online through EWU and make referrals to other off-site and main campus programsAssist with application questions and documentation for domestic and international studentsAttend transfer and recruiting eventsWork with BC to make sure students are coded and given BC ID numbers and accessEssential Function Indicator Yes % of Time 15 Responsibility / DutyAdvisingAssist with student application, admission and registration processes, and progression through the programProvide general education advisingConduct initial meetings with students and refer to appropriate major programs for program specific advisingAssist students in accessing services on the main EWU campus and BC campusEssential Function Indicator Yes % of Time 10 Responsibility / DutyFaculty SupportFacilitate faculty access to classrooms and technologyAssist with hiring paperwork and processFacilitate faculty access to BC systemsEssential Function Indicator Yes % of Time 30 Responsibility / DutyProgram Coordination ActivitiesSend student EWU at BC ID information to EWU and BC officesMaintain relevant website and marketing materials, including flyer creation, program announcements, and quarterly advertisementsManage social media and canvas pagesFacilitate dissemination of program informationTrack student enrollments and progressCollect and distribute mailManage and purchase office supplies as neededAssist in writing, completion and presentation of reports, special projects and assignments, and program updatesProvide programmatic support to Director(s) including work related to program development, marketing, and implementationPlan and implement student orientations, informational talks, and workshopsPlan and implement graduation ceremonies and special eventsEssential Function Indicator Yes % of Time 10 Responsibility / DutyCoordinate Special Projects and EventsDirect and/or coordinate special projects and events, including work of major importance to the programDevelop and prepare informational materials designed to inform and recruit student participants; conduct presentations at student recruitment and orientation meetingsAttend team meetings; travel periodically to attend meetings and recruiting eventsCoordinate dissemination of communicationsOrganize and facilitate conferences including preparation of agendas, order of speakers, and length of presentationsMaintain program web pagesEssential Function Indicator Yes % of Time 10 Responsibility / DutyProgram Related Public & Organizational ContactServe as primary contact with students, faculty, faculty field instructors, and external agencies regarding program policies and proceduresIndependently advise students, staff and the public regarding the program and the UniversityInitiate, maintain, and distribute student contact informationAct as liaison to faculty, staff, and colleagues at other agencies/institutions, representatives of funding agencies and officials from professional organizations, business, industry and government, interpreting policies and making decisions which facilitate progress of project(s)Represent the programs at public, program, and College functionsCoordinate program information with EWU programsEssential Function Indicator Yes % of Time 10 Responsibility / DutyTechnical & Administrative SupportProvide routine support to staff relating to use of hardware and software, assessment materials, networking, setting up computer accounts; includes software unique to the discipline of psychology and practicum and internship placements; refer technology issues/problems to the Office of Information TechnologyAssist students with EagleNet, Canvas, and web-based and online technologiesProvide administrative support to Director(s)Design office procedures, policies and forms including interpretation and application of administrative policies to the work of the programCoordinate administrative standards and procedures for independent yet interrelated departmental functions such as research, curriculum, and instructionUse EagleNet, Banner, Canvas, and other software to assist staff and studentsMaintain office computers and equipment with support of ITEssential Function Indicator % of Time 5 Responsibility / DutyOther DutiesPerform office support functions: order and receive office supplies; book orders (including desk copies); inventory equipment; screen, prioritize and distribute incoming mail; answer, screen and direct telephone calls; compose and edit correspondence including confidential and sensitive informationProvide support for travel document preparation and processingMonitor budget(s)Supervise work study students and non-student hourly individuals as needs ariseMay also manage and schedule the Directors’ appointment calendar, determine itineraries, provide weekly calendar briefings, organize and prioritize incoming email and act as confidential liaison on behalf of Director(s)Essential Function Indicator YesPosting Specific QuestionsRequired fields are indicated with an asterisk (*).Applicant DocumentsRequired DocumentsCover LetterResumeList of Professional ReferencesMission Statement ResponseOptional DocumentsDD214 FormOther Document #1Other Document #2