Job Description
Your Key Responsibilities: You will support our Relationship Managers (RM) and Assistant Relationship Managers (ARM) in their day-to-day matters e.g. transactions and other related administrative work, to ensure smooth running of the operations and adherence to quality client experience. Your tasks will include, but not limited to: 1. Support and file all relevant email transactions into the archival system. 2. Monitor relevant correspondences. Keep a record log based on SOP requirements. 3. Be well verse with the relevant internal SOP, and act as the go-to person to address queries adequately. 4. Contribute to quality client experience. Collect regular feedback from RMs and ARMs on journey experience and areas of improvement. Requirements1. Minimum GCE ‘O’ level 2. Meticulous and detail oriented 3. Good team player 4. Good communication and interpersonal skills 5. Digitally savvy
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