Program Delivery Lead (People Manager)

Who We AreBuild. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +500 experts from +50 nationalities)We are robust and resilient (100% independent and 0 debt)We are entrepreneurs and passionate experts: We invest in what we genuinely believe and work as a collective intelligenceWe are positive, courageous, caring, doers and committed to excellenceYour RoleLead the successful delivery of multiple complex projects for various clients, fostering strong stakeholder relationships and promoting account growthChampion PALO IT's Gen-e2 AI-enhanced delivery approach to boost team productivity and efficiency while building high-performing teamsServe as a trusted advisor to clients, adeptly managing complex stakeholder environments and ensuring smooth alignment between technical delivery and business goalsContribute to business growth through pre-sales activities, providing delivery expertise, effort estimation, and SOW developmentPartner with cross-functional teams at all levels to establish delivery strategies, manage project risks, and maintain consistent agile practicesDrive continuous improvement by analysing metrics, optimising processes, and cultivating long-term client partnershipsProvide people management to consultants and delivery team members, supporting their career growth, performance development, and overall well-beingReport directly to the country Managing Director on portfolio health, delivery performance, and strategic initiativesWho You AreAn experienced delivery professional with a strong record of managing multiple projects and diverse client relationshipsA confident leader who fosters collaboration, boosts team performance, and empowers teams to experiment and innovateExperienced people manager, with a track record of coaching, mentoring, and supporting Delivery Leads in the team in their professional growth.Adept at handling complex stakeholder interactions, balancing various priorities, and ensuring high client satisfactionSkilled in agile methodologies with the ability to customise practices based on project size and team needsAn independent professional who maintains clear communication while appropriately escalating issuesEnthusiastic about using AI and new technologies to improve delivery processes and team efficiencyKnowledgeable about Singapore regulations and client governance standardsQualifications & ExperienceProven track record in delivery leadership roles within technology consultancy environmentsDemonstrated experience collaborating with software engineers, product designers, business analysts, and product managersRelevant delivery or agile certifications highly regardedTertiary qualification or equivalent professional experienceLocation & Working ArrangementsSingapore office location with hybrid working arrangementFlexible work options to support client engagement and team collaborationMore About PALO ITWe’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:Become a climate net-zero companyDeliver projects with a positive impactTrain 100% of our workforce on impactAchieve B Corp certification among all our offices across the globeContinuously measure & improve employee happinessOur clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.What We OfferStimulating working environmentsUnique career pathInternational mobilityInternal R&D projectsKnowledge sharingPersonalised trainingEntrepreneurship & intrapreneurshipFor more on our team culture and benefits, check out our careers page.PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.