Program Manager

This job is with LexisNexis® Risk Solutions, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About The BusinessAt LexisNexis Risk Solutions, we help insurance carriers, automakers and law enforcement agencies as well as healthcare payers and providers make faster and more informed decisions -in fact, our data and analytics support more than half a million decisions daily. We do this with the utmost respect for data privacy, transparency and responsible use-in pursuit of helping our customers better manage risk and deliver better outcomes to people and communities. We work together with our customers for a safer and smarter tomorrow.About The TeamWe have an award-winning culture driven by shared objectives - we value accountability, decisiveness, and a one-team mindset in everything we do. The Enterprise PMO is at the forefront of driving technology and business transformation, working collaboratively with cross-functional stakeholders across the company. We are the experts in project, program and process management, ensuring the successful execution of strategically aligned objectives and prioritized customer needs for the Insurance and Healthcare organization.About The RoleAs a Program Manager, you will lead and manage large, complex projects and portfolios that span multiple departments and disciplines. You will be responsible for building integrated project plans and development roadmaps, managing project schedules and ensuring successful delivery by collaborating with engineering and business stakeholders. This role is a senior individual contributor position who may also directly or indirectly coach or mentor within the PMO.ResponsibilitiesPartner with stakeholders across Technology, Insurance, and Healthcare domains.Manage highly complex projects and programs through the full product development lifecycle.Ensure clear success criteria and key performance indicators and produce regular reporting to track progress.Collaborate with Technology Resource Managers to ensure optimal resource allocation and financial management.Maintain ownership and accountability for project schedules and deliverables.Communicate project status, including schedule variances and mitigation strategies.Identify and recommend improvements to existing processes and procedures.Perform data analysis relevant to project tasks and decision-making.Ensure compliance with corporate and public regulations.Facilitate issue resolution and risk mitigation across cross-functional teams.Participate in capacity and demand planning discussions.Lead process improvement initiatives and contribute to PMO best practices.All other duties as assigned.Requirements12+ years of experience in IT PMO or related project management roles.Bachelor's degree in technology, finance, business, or equivalent experience.Project governance certification (e.g., PMP, Agile) is required.Knowledge of Agile methodologies and process improvement strategies.Proven experience managing cloud technology projects and infrastructure.Advanced skills in resource allocation, data analysis, and negotiation.Exceptional communication skills-written, verbal, presentation, and documentation.Demonstrated ability to manage multiple concurrent projects in a fast-paced environment.Experience collaborating with IT leadership and cross-functional teams.Highly adaptable to changing priorities and organizational needs.Excellent organizational, time management, and change management skills.Advanced problem-solving capabilities with a track record of leading teams to resolve complex issues.Professionalism and interpersonal skills suitable for engaging with senior and executive stakeholders.