Job Description

Job DescriptionAbout the RoleAt SiaXperience, Program Managers do more than shepherd single workstream projects from point A to point B. Rather, you’re responsible for a complex digital portfolio of projects serving enterprise clients, ensuring enhancements, integrations, and new builds progress smoothly through each phase of the development lifecycle.This role is focused on digital products including websites and web applications, requiring a strong grasp of technical workflows, stakeholder alignment, budget management, and end-to-end delivery. You’ll be the central coordinator across product, engineering, design, QA, and client teams—driving clarity, managing dependencies, and ensuring milestones are met on time and within scope.Your ImpactWeb Platform Orchestrator: You’ll manage the full lifecycle of web-based platforms—not only launches, but also the ongoing updates and enhancements they require. You’ll coordinate across designers, developers, QA, and other stakeholders to define who needs to be involved, estimate effort and timelines, and ensure smooth delivery.Workflow Manager: About half your time will be spent overseeing and updating a large-scale Airtable tracker for a global tech client. While detail-oriented and process-heavy, this work is critical to maintaining accuracy, visibility, and trust in the platform’s operations.Connector Across Teams: You’ll bridge communication between clients and internal teams, translating requirements into clear deliverables, reporting back on progress, and keeping stakeholders aligned.Risk Anticipator: You’ll proactively identify dependencies, risks, and blockers—resolving issues or escalating early to keep web initiatives on track.Process Driver: You’ll bring structure and repeatable practices to technical workflows, improving predictability and velocity while keeping quality high.Trusted Partner: You’ll be a steady, client-facing presence, known for strong documentation, clear updates, and consistent follow-through.What Success Looks LikeSmooth Delivery: Web products and enhancements move efficiently through all phases with minimal blockers and clean handoffs across functions.Flawless Launches: Sites and applications go live on time, with quality assured and technical requirements fully met.Client Confidence: Clients view you as a trusted advisor who can translate complex technical roadmaps into clear action plans and deliverables.Team Alignment: Internal and external teams stay on track because you keep priorities, timelines, and responsibilities clear and moving forward.Operational Maturity: Your project management practices improve team efficiency, reduce risk, and create predictable outcomes across multiple accounts.

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