Program Specialist & Data Analyst - FSP

Job SummaryAn FSP Program Specialist proactively cooperates with the FSP Operations Leads, FSP General Managers, FSP Program Leads and FSP Functional Leads on program tasks and coordinates team activities in areas owned by the PS. Understands PS role impact on program success, particularly on the quality and timeliness of deliverables and acts accordingly. An FSP Program Specialist can be assigned to provide support for any Programs of as deemed necessary by their Line Manager.Key AccountabilitiesProgram Management & ExecutionAnalyze program reporting to identify issues and risks; present findings to the program teamMaintain systems and tools applicable to the ProgramSupport program integration by coordinating various project management activitiesPrepare for and attend program meetings; support tracking and follow-up of action itemsPresent topics related to own responsibilities to internal audiencesFinancial ManagementPartner with FSP Financial Analyst & Billers to review, finalize and approve Service Fee (SF) Invoices & Pass Through (PT) cost InvoicesManage financial set-up for new accounts or contractsTrack and summarize Work Breakdown Structure (WBS)Monitor expenses with PT costs/invoicesManage Contract/WO Renewals and CISProvide client monthly reporting of budget accruals, FTEs, and/or hours by deliverable/taskAnalytics & ReportingCreate and generate reports providing analytics for Line Managers up to Senior LeadershipDevelop and manage weekly, monthly & quarterly reportsRespond quickly to ad-hoc data requests from key stakeholdersAnalyze data and metrics to identify trends and improvement areasDevelop and maintain dashboards to track key performance indicators (KPIs)Collect, analyze, and report Internal KPIs & program partnership KPIsDevelop standardized tools and methodologies to improve research, reporting, and analysis efficiencyPresent key findings and actionable recommendations to internal stakeholdersOther Operational SupportMaintain Program Organizational ChartsPerform periodic reviews of documentation and inspection readinessRequired CompetenciesProgram Management – Basic to ProficientFinancial Management – ProficientAnalytical Mindset – AdvancedQuality Delivery – AdvancedTeam-Oriented approach – AdvancedOwnership – AdvancedCommunication – ProficientClient-Focused approach – ProficientProfessionalism - AdvancedMicrosoft applications and web-based system use - ProficientData analysis and visualization tools (Excel, Tableau, Power BI) – Proficient (to Strong Proficient)SkillsExcellent interpersonal, verbal, and written communication skillsStrong analytical skills with ability to extract intelligence from large data setsAdvanced data manipulation and transformation skillsAttention to detail and quality of workClient-focused approach to workFlexible attitude toward work assignments and new learningAbility to manage multiple tasks with enthusiasmProblem-solving mindset with ability to resolve issues in complex situationsAbility to work independently and collaboratively in a fast-paced environmentKnowledge And ExperienceRelevant experience in a program specialist or analyst type roleAt least 2 years of experience working with data & analyticsGood understanding of how own role integrates with others in accomplishing program deliverablesProven track record of developing creative solutions to complex problemsEducationBachelor's degree or equivalent requiredAdvanced English level for non-native English speakers