Program Success Manager

Program Success Manager | SkillfymeOn-site Rotational ShiftFull-time1+ years EdTech experience is mandatoryAbout SkillfymeSkillfyme is an EdTech company focused on delivering outcome-driven skill development programs that help learners become future-ready. We partner with institutions to empower students with practical competencies for real-world success.What You Will DoAs a Program Success Manager, you will own the learner journey end-to-end — from enrollment to lifelong success. You will ensure high engagement, satisfaction, and successful outcomes for every learner.Key ResponsibilitiesManage learner success from onboarding through long-term engagement Track progress, ensure program adoption & address learning gaps Build strong relationships with learners, parents & institutional stakeholders Conduct support/ review calls and drive retention & renewals Monitor performance metrics and share insights for improvement Collaborate across teams for smooth execution of programs What You BringMinimum 1 year experience in EdTech (Mandatory) Experience in customer success / academic operations preferred Excellent communication & relationship-building skills Strong problem-solving and ownership mindset Comfortable working in rotational shifts Passion for learner success & continuous improvement Why SkillfymeHigh-impact role shaping learner outcomes Growth opportunities in a fast-scaling EdTech company Performance-driven rewards Skills: communication,learners,calling,edtech,problem solving