Programme Support Officer

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.ukIf you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Aneurin Bevan University Health Board support flexible working.Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment processJob OverviewJoin Our Team as a Programme Support OfficerAre you ready to play a key role in driving the success of supporting Gwent health through various projects & healthy nutrition initiatives to support Early Years Nutrition, improving Women's health & supporting older persons nutrition & much more?As a Programme Support Officer, you will be an essential member of the Public health dietetic team within ABUHB Family & Therapies Division. This is your chance to contribute to multiple impactful projects in particular our Nutrition Skills for Life education offers and help streamline operations that make a real difference. Such projects can change on a yearly basis and ensuring the smooth running of these projects is essential to the effective coordination of these services.If you’re passionate about making an impact, excited to support a variety of key functions, and thrive in a collaborative environment, this is the role for you. .Our team is based in Ty Gwent in Cwmbran and supports services across the whole of Gwent.Main duties of the jobThe Main Duties Of The Role IncludeDriving Project Excellence: Take charge of organising, creating, and maintaining all programme and project documentation to ensure smooth delivery across the board.Supporting Key Decision-Making: Analyse data, generate insightful reports, and present findings that empower stakeholders to make informed decisions.Leading Operational Success: Work closely with your team to manage day-to-day tasks, ensuring projects stay on track and objectives are achieved on time. You’ll be the go-to person for keeping things running seamlessly.Solving Challenges and Innovate: Work autonomously to manage tasks, proactively identify any issues, and alert the team, ensuring projects continue moving forward without disruption.Financial Support: Assist with financial administration.The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.Working for our organisationAneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.Qualifications And KnowledgeEssential criteriaEducated to degree level or equivalent demonstrable level of knowledge and experience.Working knowledge and application of project and programme management methodologies (e.g., PRINCE 2).Desirable criteriaKnowledge of databases, governance processes, and key performance indicators (KPIs).Experience in using sensitive and confidential data.Developed understanding and experience within the NHS/Public sector for 2 years or more.ExperienceEssential criteriaAbility to work autonomously and take responsibility for a wide range of tasks.Experience in a wide and in-depth range of administrative and business processes.Working knowledge of Microsoft Office applications, for MS Word, Excel, Outlook, PowerPoint and other statistical packages.Experience in writing reports based to evidence need, and propose solutions to meet that needExperience in partnership working across different organisations.Desirable criteriaWorking knowledge of other applications; Microsoft Office Visio, MS Project and collaboration tools for communication such as Teams/SharePoint.Experience of establishing and maintaining complex office systems.Experience of organising, facilitating and evaluating multi-agency events.Experience of building relationships across organisational, professional and geographical boundariesSkills and AttributesEssential criteriaManaging and maintaining documentation.Minute taking and facilitating of meetings.Ability to prioritise workload, meet deadlines, and work under pressure.Excellent verbal, written and communication skills, with the ability to present complex information in a format suitable for a range of target audiences.Excellent organisational, planning, and analytical skills.Self-motivated and proactive.Desirable criteriaWelsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.Understanding of health and social care policy context.Confident in providing, receiving and dealing with complex, sensitive or confidential information.Ability to summarise research/documents and extract relevant data/information.Personal QualitiesEssential criteriaInnovative and solution-oriented, with strong problem-solving skills and the ability to manage uncertainty and work under pressure.Excellent communication and presentation skills, effectively engaging with senior managers, clinicians, and diverse stakeholder groups.Proven experience in organising, motivating, and working collaboratively with teams outside direct line management. A self-motivated team player with a keen interest in health, social care, and community outcomes.