🎯 We’re hiring: Training SpecialistAre you passionate about developing people and ensuring top-tier service quality?Join a dynamic, international team where your expertise drives both individual growth and operational excellence!Your key responsibilities will include: ✅ Managing and maintaining up-to-date training materials for internal and external use✅ Delivering onboarding and ongoing training – both in-person and remotely✅ Monitoring communication channels (calls, chats, emails) for quality and compliance✅ Analyzing performance trends and proposing improvements✅ Coordinating development across the service team and supporting continuous improvement initiativesWe’re looking for someone who:
✔️ Has solid experience in customer service or BPO (tech support experience is a plus)✔️ Communicates confidently and professionally in English – written and spoken✔️ Is skilled in Microsoft Office and familiar with CRM platforms✔️ Works independently with precision, structure, and a proactive mindset✔️ Brings excellent presentation, organizational, and problem-solving skillsWhat we offer: 🌍 A stable, long-term career opportunity in an international environment📚 Ongoing training and professional development🤝 A supportive, forward-thinking work culture📩 If you’re ready to drive quality and empower others through training, apply now and become part of an inspiring team!
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