Project Delivery Specialist | WFH | Night Shift | Day 1 HMO

Empowering Global Collaboration Through Seamless Delivery. Aura is a global managed services leader headquartered in London, helping world-class enterprises transform the way they work through technology-driven communication and delivery solutions. With a strong foundation in business transformation and professional services, Aura's culture celebrates ownership, innovation, and agility-giving every team member the autonomy to lead meaningful change in a dynamic, people-first environment. Job Description As a Project Delivery Specialist, you'll coordinate timelines, resources, and communication across teams to deliver complex technical projects efficiently. You'll serve as the bridge between customers, partners, and engineers-ensuring every milestone is met, every issue is addressed, and every project exceeds expectations. Job Overview Employment type: Full-timeShift: Night shift, Monday to Friday (7 a.m. - 4 p.m. EST / 7 p.m. - 4 a.m. PHT), Weekends OffWork setup: Permanent WFH Exciting Perks Await!Day 1 HMO coverage with free dependentCompetitive Salary PackageNight differential pay to maximize your earningsPermanent WFH arrangementFixed weekends offSalary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with a minimum of 6 months company tenure.)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)Fun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environmentThe Qualifications We Seek5+ years of experience in project coordination/management within a telecom companyProven ability to manage multiple projects with tight timelinesExperience working directly with customers and cross-functional teamsExperience coordinating global resources and complex time zonesFamiliarity with project management platforms and CRM toolsStrong knowledge of Microsoft Office 365 and standard business communication toolsExperience with support ticket systems, order tracking portals, or service coordination workflowsPersonal AttributesStrong ownership mentality and drive to see projects through to completionExcellent communication and interpersonal skills to navigate both customer and internal team dynamicsHighly organized and capable of balancing multiple moving pieces in a fast-paced environmentNaturally proactive with a problem-solving mindsetDetail-oriented with a passion for getting things done the right waySelf-directed and flexible, comfortable adapting to shifting prioritiesEnthusiastic about delivering high-quality customer experienceYour Daily TasksBuild, coordinate, and monitor project timelines, deliverables, and milestones to ensure successful executionServe as a liaison between customers, partners, internal teams, and external resources to keep all stakeholders alignedTrack and manage project progress, action items, and follow-ups using project management toolsOrganize and facilitate internal and customer-facing meetings to ensure project clarity and momentumEnsure documentation, schedules, and resource assignments are accurate and up to dateProactively identify project risks, bottlenecks, or delays and work with stakeholders to address themSupport onboarding processes for new customers and partners by coordinating technical tasks and deliverablesMaintain organized records of project activity, deliverables, and updatesAssist with status reporting, ticket tracking, and purchase order and invoice alignmentDrive post-project evaluations and support recurring success check-ins or service reviewsWelcome to Emapta Philippines! Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!