Project Management Officer

Project Management OfficerProject Implementation Officer40,000.00 - 45,000.00Onsite Work Set UP ONLYAs a Project Implementation Officer, you must effectively communicate and understand the client's needs.Job Summary HMO on Day 1 Receive promising perks and rewards  Experience travel opportunities  Get recognized for what you do Achieve work-life balance Improve exponentially with enhanced learning ResponsibilitiesUnderstands BPO concept, strategy, goals and objectives from key performance indicators to operational metricsDevelop Project Plan/ Project Book for all start-up accountsCommunicate project details effectively to stakeholders and other departmentConduct weekly call updates to Clients on the status of each Implementation StagesLeads multiple projects as assigned by the Director of Business OperationsEnsure that Service Level Agreements (SLAs) and Key Performance Metrics are metSupport and develop staff to improve efficiency and performance of the teamDrive and track process parameters critical to quality and processAttend regular meetings with Management and clientDevelop project management practices for team and coach/mentor team members, internal and external to the teamProactively contribute ideas and give timely feedback to the Management TeamSubmit weekly and monthly report to the client and Director of Business OperationsDisseminate client-specific information in a timely mannerDrive a positive and healthy working environmentDo any adhoc duties to be assigned by the Director of Business OperationsRequirementsCandidate must possess at least a Bachelor's/College DegreeAt least 3 years’ experience in a client facing role and being responsible for overall relationship development and ownershipPositive attitude, pleasing personality, passionate and self-motivatedUnderstand client’s needs, participate in solutions development and effectively communicate to clientsGood background and experience in Project ManagementFamiliarity with Operational Excellence, Continuous/Process Improvement, and Total Quality Management concept is an advantageCollaborate and motivate internal departments to ensure client needs are met and deliveredDemonstrates ability to develop and implement process improvement initiativesHas Excellent written and oral communication skillsProficient in a Microsoft Office Environment, specifically Word, PowerPoint and ExcelWilling and able to work on a shifting schedule and holidayMust be willing to work in Ortigas and Cubao Can start immediately