Project Manager - Change Communications

One of our top 10 tech client is looking for Project ManagerTypical Day in the Role:Purpose of the Team: The purpose of this team is to lead non-IT program management to plan, direct, and coordinate activities that onboard client's engineering teams to new operational processes.Key projects: This role will contribute in emphasizing Microsoft 365 experience and close partnership with PM/PMM/Engineering across feature lifecycles.Back up roadmap & release notes operations; draft and refine content to the World Class Change Communications StandardPartner with PM/PMM/Engineering to drive “CCH‑first” operational adoption; engage stakeholders and remove blockers to compliance and quality.Lead change‑management communications and training for engineering teams; create enablement guides, office hours, and quick‑start materials.Track and report operational metrics (coverage, timeliness, quality, throughput); translate insights into actions that improve process health.Coordinate projects end‑to‑end: create detailed plans, align dependencies, manage risks/issues, and direct integration of technical activities.Present and explain proposals, reports, and findings to internal clients and leadership with clear storytelling and data-backed recommendations.Top 3 Required Skills:Proficiency with Microsoft Word, PowerPoint, Excel, Power BI, and Visio (or equivalent diagramming tools).Microsoft 365 experience (required): familiarity with product ecosystem, admin/comms surfaces, and change workflows.Editorial excellence: crisp, accurate writing; ability to apply style/voice standards and simplify complex topics.Best vs. Average: The ideal resume would contain:Bachelor’s degree required.4+ years of relevant program, operations, or communications experience (non‑IT program management focus).Microsoft ecosystem background strongly preferred.Hands‑on experience creating or managing Microsoft 365 Message center posts, Release Notes, or Public Roadmap items.Experience supporting engineering team onboarding to new processes or platforms (e.g., intake, training, checklists, policy adherence).Exposure to content quality standards and editorial checklists for customer‑facing communications.Building and maintaining operational reports that show progress, risks, and actions for leadership.Summary:Lead non-IT program management to plan, direct, and coordinate activities that onboard client's engineering teams to new operational processes.Apply strong editorial judgment and analytical rigor to produce and improve change communications assets and operational reporting.Role emphasizes Microsoft 365 experience and close partnership with PM/PMM/Engineering across feature lifecycles.Core Responsibilities:Back up roadmap & release notes operations; draft and refine content to the World Class Change Communications Standard.Partner with PM/PMM/Engineering to drive “CCH‑first” operational adoption; engage stakeholders and remove blockers to compliance and quality.Lead change‑management communications and training for engineering teams; create enablement guides, office hours, and quick‑start materials.Track and report operational metrics (coverage, timeliness, quality, throughput); translate insights into actions that improve process health.Coordinate projects end‑to‑end: create detailed plans, align dependencies, manage risks/issues, and direct integration of technical activities.Present and explain proposals, reports, and findings to internal clients and leadership with clear storytelling and data-backed recommendations.Required Skills & Competencies:Editorial excellence: crisp, accurate writing; ability to apply style/voice standards and simplify complex topics.Analytical skills: comfort with metrics, dashboards, and decision-making from data; attention to detail and quality.Communication & collaboration: effective verbal/written communication, strong interpersonal skills, and stakeholder management.Self‑management: ability to work independently, prioritize, and deliver to deadlines in a fast‑moving environment.Tools: proficiency with Microsoft Word, PowerPoint, Excel, Power BI, and Visio (or equivalent diagramming tools).Microsoft 365 experience (required): familiarity with product ecosystem, admin/comms surfaces, and change workflows.Preferred Experience:Hands‑on experience creating or managing Microsoft 365 Message center posts, Release Notes, or Public Roadmap items.Experience supporting engineering team onboarding to new processes or platforms (e.g., intake, training, checklists, policy adherence).Exposure to content quality standards and editorial checklists for customer‑facing communications.Building and maintaining operational reports that show progress, risks, and actions for leadership.