Project Manager

Company BackgroundJoin a modern not-for-profit organisation that’s embracing technology to deliver meaningful change. Their focus is on simplifying processes, connecting systems and empowering teams to create better outcomes for the community. It’s a supportive and values-driven workplace where ideas are encouraged and progress is celebrated.About The RoleAs a Project Manager, you will lead the delivery, optimisation and integration of their CRM platform. Working closely with business and technology teams, you will drive initiatives that improve integrations, enhance customer experience and enable more efficient ways of working.This role suits someone who enjoys variety, communicates with confidence and can manage delivery across multiple stakeholders and vendors.This role will be an FTC until June 2026 with a strong chance of extension or permanent conversion.Key ResponsibilitiesManage end to end delivery of CRM, contact centre and MarTech initiatives using agile methodologyTranslate business objectives into clear technical requirements and delivery plansCoordinate internal teams and external partners to ensure successful outcomesOversee platform upgrades, integrations and process improvements across customer functionsIdentify and manage risks, dependencies and opportunities to enhance deliverySupport change, training and adoption activities to maximise platform valueAbout You3+ years’ experience managing technology or transformation projects within complex environmentsStrong understanding of CRM or customer engagement platforms, with HubSpot experience highly regardedSkilled in stakeholder engagement, vendor management and cross-functional deliveryExcellent communication and problem-solving skills with strong attention to detailAdaptable, proactive and motivated to deliver meaningful outcomes in a mission-led environmentCompany CultureYou’ll join a supportive, inclusive and values-driven team that combines purpose with innovation. The role can be based out of Sydney or Melbourne with 2 days per week required in the office.