Project Manager Scrum Master

About GemCommerceAt GemCommerce, we empower over 165,000+ online businesses worldwide to build high-converting eCommerce stores without writing a single line of code. Our platform helps merchants of all sizes design stunning, optimized storefronts and turn clicks into loyal customers. We’re scaling fast - and with growth comes the need for stronger product development rhythm, alignment and agility. That’s where you come in. Why You’ll Love Working Here Be part of a high-growth SaaS startup making a global impact.Work with a diverse, talented team passionate about eCommerce, UX, and product innovation.Enjoy a culture that values ownership, collaboration, and continuous learning.Shape not just how we build products, but how we build a world-class product organization. You’ll Do As a Scrum Master at GemCommerce, you’ll be the driving force behind our product delivery excellence. Your mission is to help our teams stay focused, adaptive, and aligned - ensuring that every sprint brings us closer to building the best no-code eCommerce design platform.Facilitate Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, etc.) to keep teams engaged and effective.Coach product and engineering teams on Agile practices, helping them continuously improve.Shield the team from distractions, remove blockers, and create the conditions for high-velocity delivery.Ensure the team consistently applies the 'Definition of Ready' and 'Definition of Done' in every sprint and maintain a healthy backlog for Product growth.Drive alignment across stakeholders — ensuring product, engineering, design, and operations move as one.Track and analyze key metrics (velocity, burndown, lead time, etc.) to help the team improve efficiency and predictability. You’ll have: Proven at least 3-year experience as a Scrum Master or Agile Coach in a fast-moving product environment (SaaS/eCommerce preferred).Technical base is a plus.Certification (CSM, PMP, etc.) is a must.Strong knowledge of Agile frameworks and how to apply them pragmatically.Excellent facilitation, communication, and conflict-resolution skills.A servant-leader mindset - you empower the team rather than manage it.Experience working with distributed or cross-functional teams.Proficiency in Agile project management tools (Jira, ClickUp, or similar) with ability to set up workflows supporting Scrum practices. We offer Salary range: Up to $1500Performance review & competency evaluation: 2 times per yearLunch meal & parking fees providedAnnual performance bonus & 13th–month salary: up to 3-month salary (based on your devotion and business efficiency)Holiday bonus & company tripRemote working days: 12 days per yearAnnual leaves: 12 days per yearWell-being treatment: annual health check-up at top clinic in VN, weekly therapy treatment, monthly team bonding, ….Training program: comprehensive product training for all newbies and continuous learning programs aligned with company policy.Why you’ll love working hereLearn product-thinking and customer-centric mindset.Collaborative and supportive environmentYoung and passionate colleaguesProfessional and creative office viewClear & Scientific Agile Framework on the whole company workflow & culture. Join a dynamic team to design and develop high-performance E-commerce products. Take on ambitious and challenging objectives by contributing to groundbreaking business models in the market.Flexible working time: Morning: 8:00 am -12:00 pm (check in from 8:00 am to 8:45 am)Afternoon: 1:00 pm - 5:45 pm (check out from 5:00 pm to 5:45 pm)Monday to Friday