Linkedprime

Job Description

Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Opportunity Overview Project Manager / Customer Engagement ManagerBuild relationships with strategic semiconductor customer management/engineeringLead customer escalations and communicate containment and improvement plans with all levels of customer management and engineering  Work with Sustaining Engineering and Product Support groups for technical issue resolution Develop reliability improvement plans for customer sites and platforms.Work directly with Factory and Suppliers to drive RCCATranslate Voice Of the Customer, into prioritized requirements.Frequent travel to semiconductor customer sites and Teradyne field officesDemonstrated analytical skills and capacity for developing and understanding strategy. All About YouWe seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.BSEE or equivalent technical degree [Computer Science, Physics, etc] or field/practical experience – MBA (Preferred)7-10 years of direct customer support experience, in semiconductor/ATE industryDemonstrated knowledge of semiconductor equipment, subsystems and supportAbility to interact with diverse technical and non-technical groups, including Field/Sales Support organizations, spanning all organizational levelsExcellent communication and interpersonal skills, ability to take initiative and build strong, productive relationshipsWe are only considering candidates local to position location [Korea] and are unable to provide relocation for this positionThis position is not eligible for visa sponsorship.

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