Project/Program Manager 2

Company DescriptionLinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.Join us to transform the way the world works.Job DescriptionThis role will be based in Chicago.At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.The Program Manager, GTM Vendor Solutions will play a key role in managing LinkedIn’s vendor programs supporting Sales Development. This role requires a balance of relationship-building, operational excellence, and strategic problem-solving to ensure our vendor programs deliver consistent, high-quality results and contribute meaningfully to pipeline generation and revenue growth.We’re looking for someone who thrives in a dynamic, performance-driven environment, can connect dots across people and programs, and drives outcomes with structure, empathy, and accountability. Experience using sales performance data, funnel metrics, and conversion insights to inform recommendations is highly valued, as is experience leveraging AI or automation tools to improve workflows, optimize reporting, or enhance processes.Key ResponsibilitiesVendor Partnership & Governance: Act as the primary operational lead for one or more BPO vendor programs supporting sales development. Build trusted relationships with vendor leadership and ensure alignment on pipeline goals, lead quality, and sales readiness metrics. Operational Excellence: Oversee headcount planning, budget tracking, and vendor tooling management to ensure smooth and scalable operations that enable consistent sales output. Performance Management: Own the performance rhythm for vendor teams—monitor sales funnel KPIs (activity volume, conversion rates, pipeline contribution), maintain scorecards, and identify opportunities for improvement or enablement. Risk Management: Proactively identify and mitigate operational, contractual, or performance risks. Create action plans to ensure business continuity, performance stability, and consistent delivery to sales targets. AI & Process Innovation: Identify opportunities to leverage AI, automation, and analytics to improve lead management workflows, enhance visibility into sales funnel performance, and drive smarter decision-making. Stakeholder Enablement: Partner cross-functionally with internal teams (Sales, Operations, Finance, Legal) to ensure vendor teams are aligned on GTM priorities, messaging, and quality expectations. Process Improvement: Lead or support initiatives to streamline workflows, improve efficiency, and embed continuous improvement practices (Six Sigma, COPC). Communication & Reporting: Deliver crisp, data-driven insights to senior leaders, highlighting vendor performance trends, conversion improvements, and strategic recommendations to optimize pipeline health. QualificationsBasic Qualifications5+ years of experience in program management, vendor operations, BPO management, or a related field, preferably supporting sales or revenue-generating teams High attention to detail with experience in sales performance monitoring, budget tracking, and systems setup Proficient in data analysis using Excel (pivot tables, lookups, mid-level formulas, and visualization) to generate insights that inform performance and decision-making Familiarity with CRM and sales engagement tools such as SalesLoft, Salesforce, or Dynamics, and analytics platforms like Tableau or Power BI Valid passport and ability to travel internationally on a quarterly basis, as business needs require Preferred QualificationsExperience in or strong understanding of Sales Development, Sales Operations, or Customer Success Proven experience managing or partnering with outsourced sales or customer engagement teams at scale Strong communication, relationship-building, and stakeholder management skills Certification or experience with Lean Six Sigma, COPC, or other continuous improvement methodologies Demonstrated experience leveraging AI or automation tools (e.g., Power Automate) to improve sales workflows, reporting, or quality management Strong analytical and problem-solving skills; able to translate performance data into insights and action Demonstrated ability to work in ambiguous, fast-changing environments and provide structured recommendations Calm, grounded demeanor under pressure; ability to influence without authority and drive progress across teams Passion for building high-quality, scalable vendor programs that drive measurable business and sales impact Suggested Skills:Data Analysis ToolsVendor Management Project Management LinkedIn is committed to fair and equitable compensation practices.The pay range for this role is $93,000-$152,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.Additional InformationEqual Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:Documents in alternate formats or read aloud to youHaving interviews in an accessible locationBeing accompanied by a service dogHaving a sign language interpreter present for the interviewA request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.