Project Support Coordinator

Our Client, a Global Insurance Company is seeking a Project Coordinator. Role SummaryThe Project Coordinator will provide tactical support to the Transformation Management Office (TMO) and program leaders. This hybrid position requires in-office presence for key planning, governance, and working sessions, with flexibility to work remotely on other days. The ideal candidate will focus on execution, organization, and coordination to ensure effective governance, clear communications, and smooth operation of Agile ceremonies and delivery tracking.ResponsibilitiesCoordinate logistics, materials, and follow-up for Program Increment (PI) Planning, governance forums, and working sessionsTrack and manage action items, risks, issues, and decisions to ensure accountability and timely resolutionSupport backlog tracking, dependency management, and delivery oversight using Jira and program Kanban boardsPrepare agendas, meeting minutes, decision logs, and action trackers for TMO and leadership meetingsConsolidate Jira data into dashboards and reports to monitor program performanceMaintain program knowledge repositories (SharePoint, Confluence) for consistency and transparencyServe as a coordination point between Product Managers, Product Owners, Scrum Masters, and shared service teamsMonitor dependencies and proactively raise risks to support cross-team and vendor alignmentAssist with executive-level presentations and reporting materialsSupport continuous improvement initiatives and ensure consistency across program documentationKey BehaviorsHighly organized, detail-oriented, and proactiveStrong sense of ownership and follow-throughComfortable working in a hybrid Agile environment with shifting prioritiesTech-savvy and eager to leverage digital tools for efficiency and insightsCollaborative and effective communicator across teams and organizational levelsQualifications3+ years of experience in project coordination, business operations, or program support (contract experience a plus)Hands-on experience with Jira (backlog tracking, dashboards, reporting) and ConfluenceFamiliarity with AI productivity tools (e.g., Microsoft Copilot, ChatGPT, automation assistants)Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with SharePointExposure to Agile delivery methods (SAFe preferred) and experience supporting PI Planning or similar ceremoniesStrong analytical and organizational skills, with the ability to translate data into actionable insightsBachelor’s degree in business, information systems, or a related field preferred