Project Support Officer - Training and Education

YorkJob SummaryCan you help to support the delivery of Active Travel England’s training and education strategy?Do you have good organisational skills and the ability to juggle several tasks?Have you got any project management experience or are looking to further your skills in this area?If so, we’d love to hear from you!Active Travel England is enabling people nationwide to be more active by making streets safe and accessible for walking, wheeling and cycling. We do this by building capability across the country to deliver high-quality networks, routes and places. We engage, we enable, we assure and we advocate to make active travel a core part of transport planning.At the heart of everything we do is raising standards in street design, to ensure our country’s streets become safer and more accessible.This role will be based within the Communications and External Affairs team and will report to the Training and Education Programme Manager.You will play a supporting role in delivering the organisation’s training and education strategy. You will support the Project Manager by operating project management processes and coordinating business management tasks and activities. The successful candidate must either hold or be willing to work towards the Government Project Delivery Accreditation once in role.Joining Our Department Comes With Many Benefits, Including:Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthdayFlexible working options where we encourage a great work-life balance.Read more in the Benefits section below!Find out more about what it's like working at Active Travel England.Active Travel England roles: Active Travel England - Department for Transport CareersJob DescriptionThe Training and Education Project Manager will be responsible for supporting the delivery of ATE’s training and education strategy. The role holder will work across multiple projects from a flagship conference to accredited online courses and in-person training and workshops, working to an agreed set of priorities.Your Responsibilities Will Include, But Aren’t Limited To:Implementing and maintaining systems for effective planning and scheduling.Establishing and maintaining project controls, keeping the project manager informed of the project status. Preparing project performance reports, presenting statistics, and researching new information.Ensuring that organisational tasks are completed efficiently. Managing and monitoring project compliance with departmental policies procedures.Managing professional relationships with a wide range of internal and external stakeholders and serving as the lead contact for some external parties.Assist in the content production and promotion of training and education outputs.Meet regularly with and support ATE colleagues with any identified training and education needs, including delivery plans.The Training and Education Project Manager will be responsible for supporting the delivery of ATE’s training and education strategy. The role holder will work across multiple projects from a flagship conference to accredited online courses and in-person training and workshops, working to an agreed set of priorities.Your Responsibilities Will Include, But Aren’t Limited To:Implementing and maintaining systems for effective planning and scheduling.Establishing and maintaining project controls, keeping the project manager informed of the project status. Preparing project performance reports, presenting statistics, and researching new information.Ensuring that organisational tasks are completed efficiently. Managing and monitoring project compliance with departmental policies procedures.Managing professional relationships with a wide range of internal and external stakeholders and serving as the lead contact for some external parties.Assist in the content production and promotion of training and education outputs.Meet regularly with and support ATE colleagues with any identified training and education needs, including delivery plans.Person specificationTo be successful in this role you will need to have the following experience:Experience of working in a PMO-type role and working across various projects.Excellent organisational skills and attention to detail, and skills and experience in one or more project management specialisms including: delivery, planning, assurance, risk management, governance or stakeholder engagement. Excellent written and verbal communication skills.Working Hours, Office Attendance And Travel RequirementsFull time roles consist of 37 hours per week.Occasional travel to other offices and events will be required, which may involve overnight stays.If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).The successful candidate must either hold or be willing to work towards the Government Project Delivery Accreditation once in role.Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.BehavioursWe'll assess you against these behaviours during the selection process:Managing a Quality ServiceDelivering at PaceWorking TogetherAlongside your salary of £35,663, Active Travel England contributes £10,331 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.Access to the staff discount portal.Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.24-hour Employee Assistance Programme providing free confidential help and advice for staff.Flexible working options where we encourage a great work-life balance.Find out more about the benefits of working at DfT and its agencies (opens in a new window).Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.How To Apply:Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.The Selection Process For This Role Will Be:Stage 1: Sift of CV and personal statementStage 2: InterviewYou must be successful at each stage to progress to the next stage.As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.Stage 1: SiftAt sift, you will be assessed against the following Success Profile elements:Behaviours – you will be asked to provide statements on the following Behaviours: Managing a Quality Service (250 words), Working Together (250 words), Delivering at Pace (250 words). Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (250-word count). Please provide evidence of your Experience of the following:Experience of overseeing a portfolio of projects to ensure they meet organisational goals and keep on track for timely delivery.Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.Please note: the sift will be completed on a rolling basis whilst the campaign is still live, so you may receive your sift scores before the advert closing date.The sift will take place week commencing 14/11/2025Stage 2: InterviewAt interview stage, you will be assessed against the following Success Profile elements:Behaviours – (Managing a Quality Service, Working Together, Delivering at Pace)The interviews will take place week commencing 24/11/2025.This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.Further information on the selection processFeedback on your application can only be provided if you attend an interview or assessment.We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.AI Tools and PlatformsArtificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our for more information on appropriate and inappropriate use.Reasonable AdjustmentsAs a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.Document AccessibilityIf you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.Further InformationFor more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.Pre-employment Checking Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.Feedback will only be provided if you attend an interview or assessment.This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis Job Is Broadly Open To The Following Groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob Contact :Name : Kirsty McCaskill-BaxterEmail : kirsty.mccaskill-baxter@activetravelengland.gov.ukRecruitment teamEmail : DFTrecruitment.grs@cabinetoffice.gov.ukFurther informationIf you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.ukIf you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here