Property Administrator

As a Property Administrator, you are the operational heartbeat of our apartment communities. You’re the first point of contact for residents and a key support to the on-site team — ensuring day-to-day operations run smoothly, communication is clear, and residents feel heard, supported, and proud to call Hazelview home.This is a dynamic role for someone who thrives in a people-focused, fast-paced, and purpose-driven environment. You’ll handle a blend of customer service, administration, lease coordination, and operations — all while playing a crucial role in enhancing resident satisfaction and the overall success of the property.If you're passionate about community, take pride in your organizational skills, and bring a service-first mindset, this opportunity is for you.Who You AreYou’re a natural multitasker who genuinely enjoys helping others. You’re organized, detail-oriented, and dependable — the person who always follows through. Whether it’s managing paperwork, handling a resident concern, or assisting with building operations, you approach each task with professionalism and care.You're passionate about delivering great service, thrive in a busy environment, and are always two steps ahead. If something needs to get done, you're on it. You bring a calm, solutions-focused attitude to every challenge — and you genuinely care about making your community a better place to live.What You Bring To The Table3+ years in customer service, administration, or property-related rolesHigh school diploma (or equivalent); post-secondary education is an assetProficient with Microsoft Office, email, and general digital tools (Yardi experience is a plus!)Knowledge of multi-residential property is an assetA strong communicator — clear, respectful, and responsiveAble to manage your time, prioritize tasks, and stay composed under pressureDemonstrated integrity, confidentiality, and a proactive attitudeA collaborative spirit and personal commitment to equity, inclusion, and respectWHAT WILL YOU DO?As a Property Administrator, you’ll play a vital role in the day-to-day success of our communities. You’ll ensure seamless operations at the property level and deliver exceptional support and service to our residents — helping to make Hazelview Properties the landlord of choice.Resident Experience & Customer ServiceProvide a high level of service and support to residents — with professionalism, empathy, and responsiveness Address and resolve resident issues, inquiries, and service requests promptly and effectively Be a visible and approachable presence for residents seeking information about their suite, building, or community Administration & Lease ManagementManage day-to-day office operations: supply orders, file management, emails, calls, and walk-in support Ensure lease terms are upheld, including the handling of deposits, charges, and lease compliance Administer rent collections, manage receivables, track insurance compliance, and process vacancy notices Prepare files and documentation for hearings and legal procedures, including notices and backup materials Process and track Purchase Orders and participate in administrative special projects as needed Handle resident correspondence and notices in accordance with local housing laws (e.g., N4s, L1s, bylaw notices) Property OperationsReceive and schedule service requests with vendors and internal maintenance teams Support move-in and move-out coordination, ensuring a smooth resident experience Assist with onboarding and training of new administrative team members Support day-to-day property needs and jump in wherever help is needed Accounting SupportAssist with Payscan invoice processes and payment tracking Review and submit status change forms to lease administration at head office Ensure accurate documentation and support for all accounting-related resident and property records What We OfferAt Hazelview, we don’t just offer jobs — we build careers and community. We believe in rewarding great work, supporting your well-being, and helping you grow every step of the way.Here’s What’s In It For You💼 Competitive PayWe offer a strong base salary that reflects your experience — plus performance-based bonus potential.🌴Time to RechargeEnjoy generous paid vacation, personal days, and wellness time because balance matters.🦷 Health Comes FirstComprehensive health and dental benefits to support you and your family’s well-being.🧠 Mental Health & Wellness SupportAccess to confidential mental health resources, wellness programs, and an Employee Assistance Program (EAP) — because we care about the whole you.🏆 Recognition That MattersOur employee recognition programs celebrate your wins, big and small.📚 Growth & LearningFuel your future with continuous development opportunities, mentorship, and access to learning resources.🌱 Inclusive CultureJoin a team that’s diverse, inclusive, and values-driven — where your voice is heard and your work makes an impact.About UsStarted in 1999 with one small building in Oakville Ontario, we now manage a portfolio of over 200 multi-family residential buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia.Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities. We are committed to fostering the long-term growth of our employees, communities, and the investments we make for our clients. It’s one of the things we’ve always believed in, creating value for people and places.At Hazelview, we know our greatest asset is our people. We go all out to build and nurture a diverse, equitable and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness. We invest where we see potential, building for now and generations to come.Vision: “We create value for people and places”.Our Core ValuesTrustAmbitionCollaborationOwnership MindsetHaving FunHazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. We recognize that it is the responsibility of Hazelview to create an inclusive environment that respects the dignity and diversity of all team members. To learn more, please visit the following link: https://www.hazelviewproperties.com/about/sustainability