Sales Support Specialist

About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers or those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Overview: We are seeking an experienced Sales Support Specialist to join our team in Sweden. In this role, you will focus on preparing, presenting, and negotiating offers that meet the needs of both existing and new customers, while building relationships with carriers and transport companies. A deep understanding of air and ocean freight forwarding, along with the ability to develop competitive offers, is key to success in this role. Key Responsibilities:

Customer Relationship Management: Maintain and grow relationships with existing customers, ensuring that their logistics needs are understood and addressed with tailored offers. Serve as the main point of contact for customer inquiries, ensuring prompt and clear communication. Hunt for new sales opportunities in close collaboration with Head of Sales and the country managers in the Nordics. Offer Development & Presentation: Develop and present customized offers for freight services by analyzing customer needs, pricing trends, and market conditions. Work with internal teams to gather the most accurate pricing, ensuring offers are financially competitive and operationally feasible.

Negotiate pricing and service terms with customers, balancing their needs with PSA BDP’s profitability and operational capabilities. Provide detailed and timely follow-up on all submitted offers, addressing any queries and ensuring smooth deal closure. Consistently revise and adapt offers based on customer feedback, ensuring that PSA BDP’s services remain aligned with customer expectations and market demands. Carrier & Transport Partner Collaboration: Build strong relationships with air and ocean freight carriers and transport companies, ensuring that partnerships support the creation of competitive and timely offers.

Negotiate rates and service agreements with logistics partners to ensure competitive pricing and reliable service for customers. Work closely with procurement and operations teams to align carrier agreements with customer-specific offers. Sales Strategy & Target Achievement: Consistently meet or exceed sales targets by driving the offer development process and closing deals with both new and existing customers. Work closely with the external sales team to align on market strategies and maximize customer acquisition and retention. Market Insight & Reporting: Stay informed on sea freight market trends, competitor activity, and customer requirements to develop timely and relevant offers.

Provide feedback and insights to management on offer performance, market conditions, and areas for improvement. Qualifications: Experience: Minimum of 3-5 years of inside sales experience in air and ocean freight forwarding. Strong experience in preparing and negotiating offers and pricing agreements for customers in the logistics industry. Skills: Strong negotiation and communication skills, with a proven ability to develop competitive and customer-centric offers. In-depth knowledge of international logistics, freight forwarding and pricing dynamics. Highly organized and detail-oriented, especially in preparing offers and ensuring accuracy. Results-driven, with a proactive approach to business development and customer engagement.

Willing to take an active role to hunt for new business opportunities. Ability to multitask and prioritize tasks in a fast-paced, competitive environment. Why Join Us?Competitive salary based on experience. Comprehensive benefits package. A dynamic and supportive work environment with opportunities for professional growth. Be part of a global logistics leader with a strong commitment to innovation and sustainability. How to Apply: Please submit your resume and cover letter detailing your experience in sea freight logistics and offer development.