QA Team Lead

Hello there, thanks for paying attention to our vacancy and let us introduce ourselves. We are an IT company occupying a remarkable place in marketing, gaming, and financial segments of the iGaming industry. Our products are successfully implemented in European, African, and Latin American markets.Ever since we first started, we have been driven to find the best solutions in everything we do. At the same time, we have been creating strong connections all over the world which have helped us establish our presence in the industry.We strive for fun, elegance, and efficiency in everything we do. You can feel this in our relaxed, homelike working environment. We offer employment and seek to hire only the brightest, most driven, and most gifted minds around.Currently, we are looking for an ambitious QA Team Lead to join our team for full-time employment in our beautiful office in New Belgrade.Here are a few reasons to join us:competitive salary and constant encouragement for your efforts and contribution (annual salary review);rapid growth (junior to CEO is a familiar journey for our company. We value business results and individuals eager to raise the bar. As an employer we provide supportive space to pursue your ideas);we are taking care of the overall well-being of our people by providing private health insurance and Fit Pass for allwork-life balance (every second-week Power-Up Friday with 4 hours of working time, 25 working days of paid vacation, flexible schedule);modern and comfy office (easy-to-get office in new business center with a spectacular view, free fruits, and snacks in the office, playroom with billiard, tennis table, and PlayStation);we like to celebrate special days and have fun at our corporate events, and team-building activities, and we have special vouchers for our people's birthdays so you can enjoy your special day.We're looking for an experienced QA Team Lead who will build the QA function from the ground up in our Platform department. This is a key role for our team, as we currently don’t have a dedicated QA function you'll be the first and lead the setup of processes, team, and strategy.You’ll define our quality standards, lead hiring, and champion best practices in both manual and automated testing. You’ll work closely with developers, architects, DevOps, and product teams to ensure the scalability and reliability of our services across complex distributed systems.Responsibilities:Building and leading the QA team (manual + automation) within the Platform department.Defining and implementing full-cycle QA processes across all phases of the SDLC.Collaborating closely with engineering, DevOps, architects, and product teams.Establishing and enforcing QA best practices, documentation standards, and quality KPIs.Writing and overseeing the creation of test plans, checklists, test cases, and protocols.Reporting testing progress and quality status to stakeholders.Experience:5+ years in QA, with at least 2 years in a QA Lead or Senior role.Proven experience in high-load, distributed system environments.Strong understanding of QA methodologies, SDLC, and test design techniques.Hands-on experience in backend and API testing (RESTful APIs).Experience with automation frameworks and CI/CD tools.Solid skills in test documentation: checklists, test cases, test plans.Experience working with Agile/Scrum teams.Strong leadership and mentoring capabilities.Experience with logging and monitoring tools (e.g., Kibana, Grafana) is a plus.English: Upper-Intermediate or higherWould be a plus:Familiarity with microservices architecture, client-server systems.Experience with load/performance testing tools.Experience with tools like Playwright, Cypress, Postman, Swagger.Technical background or basic programming knowledge for backend automation.From our part, we are ready to provide you with our full and comprehensive support in order to successfully cope with this list of tasks. Our CMS department is waiting for you to become an indispensable part of it!