QantasLink (NJS) A220 Cabin Supervisor - Melbourne

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.Job DescriptionLead a premium customer experience onboard our A220 aircraftEnjoy immediate staff travel benefits for you, family, and friendsPermanent full-time opportunity based in MelbourneStep into a leadership role with National Jet Systems, part of the trusted Qantas Group. As we continue to deliver safe and exceptional service across Australia and beyond, we’re looking for Cabin Supervisors who are ready to lead by example, inspire their teams, and take the onboard experience to new heights.As a Cabin Supervisor on our QantasLink A220 aircraft, you’ll be the onboard leader, guiding a team of Cabin Crew to deliver an exceptional customer journey while upholding the highest standards in safety, compliance, and professionalism.This role demands a confident communicator and natural leader with a passion for people and precision. You’ll work closely with Flight Crew and key stakeholders, coordinate inflight operations, and provide real-time feedback to drive performance and enhance the onboard environment.Role ResponsibilitiesLeading a team of Cabin Crew to deliver a seamless and premium customer experienceCoordinating onboard duties and ensuring compliance with safety, operational procedures and performance standardsStrong communication skills to collaborate across departments including Flight crew and ground operationsAbility to drive on time performance and effectively communicate with stakeholders onboard.Fostering a positive, team-oriented culture onboardProviding operational feedback and insights to the broader leadership teamRepresenting QantasLink with professionalism and prideMinimum RequirementsExperience as Cabin Crew is essentialPrevious experience supervising or leading operational teams is preferredExcellent interpersonal, communication, and leadership skillsA commitment to safety, teamwork, and customer service excellenceAbility to reach a minimum of 212cm (barefoot, both hands simultaneously)Maximum height of 186cmCurrent First Aid and CPR Certificate (or must be able to obtain)Responsible Service of Alcohol (RSA) certificate (or must be able to obtain)Good overall health and fitness, including the ability to swim and tread water unassistedMinimum 18 years of ageWhy the Qantas Group?You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.The Qantas employee benefits program offers amazing benefits that extend well beyond travel.We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.Applications close: Friday, 28 November 2025Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.