Quality Assurance Analyst

PurposeReckon is looking for a Junior QA Analyst to help us build out our payroll and accounting software suite. Working as part of our web squad, you’ll be helping deliver our latest product line that is the core of our future delivery.You will be responsible for a mix of standard QA activities across our web application, as well as identification and verification and analysis of support issues as they arise from the support team and/or consultants. With focus on end to end release testing and support escalations, we are looking for a QA Analyst who has exposure to testing web platforms.Application testing will involve products in the accounting and payroll domains so experience in these areas would be considered an advantage. What You’ll DoMonitoring support channels to ensure that the quality objectives of the product are being metBringing new suggestions to the team for inclusion in the testing processActive input in the design process for the products being delivered by the squadCreation and maintenance of test plans as requiredCreation, maintenance, and execution of regression testing scriptsCreation and execution of Smoke testing scripts Providing input to or creation of release notes and other documentationUpdating Product Backlog items as necessary as part of the Reckon Delivery process Providing input to the Reckon Delivery process Providing technical support (as required) to end users Providing input to the Reckon community (as required) Inputting into product release decisions based on quality levels Logging, verifying defects as required Assisting in the prioritization of defects and strategies to reduce Liaising with support and consulting for identifying, verifying issues Skills and experienceBeing a team playerGreat verbal and written communication skillsYou have strong analytical and problem solving skillsYou are a detail orientated thinker with strong finishing skillsYou work well under pressureBeing able to test across an entire application stack from UI/endpoint through to dataExperience testing/verifying complex interconnected applicationsBenefitsTraining and development opportunities to develop you during your time at ReckonWellbeing activities throughout the year from painting classes to gold class cinema days to R U OK initiatives.Free counselling services through our Employee Assistance Program.We will provide you the equipment you need to do your best work, including a computer, external display etc.Hybrid working, 3 days in the office and 2 days from home.Recently renovated offices in North Sydney with fully stocked kitchens.Recognition tool open to all employees to nominate great work.Paid parental and paid study leave.Social committee running events all year round and social clubs to bond with people with similar interests.A bunch of additional benefits like life leave and flexible working hours are also included.