Quality Assurance Analyst

JOB DESCRIPTIONRole Expectations:ResponsibilitiesDevelop QA documents such as test plans, test cases, dashboards, defect logs, test sign off, and daily reports.Conduct various testing methods depending on project needs, including but not limited to these phases: Component, APIs, ST, SIT, UAT, Smoke, and E2E testing.Hands-on experience in end-to-end testing using complex queries (SQL) and multiple sets of dataPrepare and gather test data as required for the projectParticipate in daily defect status calls to ensure prompt resolution of defects.Identify, log, pursue and triage defects collaboratively with cross-functional teams to achieve seamless deliveryProvide daily/weekly reports on test planning, execution, and defects statistics to the project team using standard test quality metricsDevelop automated testing using existing frameworks, i.e. Selenium, Robot and have knowledge of testing tools i.e. Copado.Qualifications:Bachelor or College Degree, preferably in Computer Science1 to 3 years' experience as a Software QA Analyst3-5 years of experience with Sales Force Testing, preferably Financial Service Cloud. (Must have) Excellent written and verbal communication skillsHands-on skillset with API testing (Soap UI, Postman), including API connection between applications and business partnersSolid SQL knowledge and working experience are a mustKnowledge of relational & dimensional databases for maintaining quality throughout data pipelinesExperience working in Agile Scrum, Waterfall and Hybrid development cycle methodologiesAbility to learn existing and new applications quickly, independently, and with minimum supervisionStrong problem-solving aptitudeDemonstrate ability to work well with others in a small, highly accountable fast-paced environment.Hands-on experience with testing tools like JIRA, Confluence, HP-ALM and othersExperience with automation tools (preferably Robot Framework)CRM and ERP systems working experience, preferably Salesforce CRM product