Quality Assurance Lead

Quality Assurance Lead*Dublin or London Based (Hybrid working)*What do we need?For 10 years, we’ve been working with brilliant suppliers to bring exceptional food to life—and keeping that quality consistent takes real food safety expertise.As our Quality Assurance Lead, you’ll be the key link between our business and our global supply base. Reporting to our Head of Food Safety & Regulations, you’ll champion high standards, manage accreditations like BRC, Vegan, and Non-GMO, and keep our Quality Management System running like clockwork. From auditing and HACCP leadership to reviewing product specs and driving supplier improvement plans, you’ll make sure everything we make is safe, compliant, and delicious.It’s a hands-on, role with regular travel that needs someone who’s confident with systems, great with people, and obsessive about the details. If you're excited about building strong supplier partnerships and shaping a food safety culture that supports innovation and growth—we want to hear from you.Who are we?Strong Roots has achieved impressive success to date: we’re in pretty much all the major Ireland & UK retailers, where we’re much-loved by our loyal consumers, and have gained sizeable listings across the USA. Further afield, we’re in freezer aisles throughout France, Australia and numerous other countries, and have now entered the world of food service in Ireland and the UK! 💪As a very proud member of the B Corp community, we’re here to deliver on our “Good Made Easy” promise by selling delicious, frozen plant-based food that’s designed for busy lives, and we’re on track to becoming a globally renowned brand. In April 2024, we were acquired in full by McCain Foods, in order to massively accelerate and scale this ambition. We’ll continue to operate as an independent business unit but are now supported by one of the world’s biggest and most impressive food brands. Nice! We’re a multi-award-winning FMCG company who intends to stay that way. We’re at global scale-up stage, so you’ll play a crucial part in helping us to gain ground on a global level and increasing our sales by 10x in the next 5 years.The Gang comprises 59 people, from 11 nationalities, across 3 international locations (Dublin HQ, London, New York), with more than half of our employees identifying as female (including at management and senior leadership level). We value and welcome diversity in all its forms (whether visible or invisible), so we’re most definitely an equal opportunities employer. Let us know if we can do anything to facilitate your application, selection, or employment experience. That B Corp status we mentioned? That proves that we look after our people and always have an eye on how to help you thrive and feel like you truly belong here.What will you be doing?This full-time, permanent role can be based out of our Dublin or London office and requires attendance at the office 2 days per week. There will also be frequent travel (domestic and international)Here’s a flavour of what you’ll be doing:QMS & Food Safety: Managing and maintaining the Quality Management System, ensuring supplier compliance and up-to-date certifications.Supplier Management: Building strong relationships with suppliers, leading regular check-ins, and driving continuous improvement.HACCP: Leading the internal HACCP team and maintaining HACCP plans as new products and suppliers are introduced.Specifications & QAS: Completing and reviewing all product specifications and quality standards with cross-functional teams.Customer Complaints: Supporting complaint investigations and ensuring supplier accountability in resolving issues.Subscriptions & Memberships: Overseeing key food safety memberships and leading internal Food Safety Culture sessions.How WILL You STAND OUT FROM THE CROWD?That’s easy. It’s because you have: 5+ years’ experience in a QA Lead / Supervisor role, with experience in a factory environment an advantage. HAACP Qualification.Strong MS Office and Excel skills.Qualification in Food Safety & Quality / Nutrition or equivalent. A creative and innovative approach to problem solving.Natural curiosity, with high attention to detail.Exceptional communication, organisational, and time management skills.Ability to work to tight deadlines, and changing priorities, in fast paced environment.We take our culture VERY seriously, and you’ll contribute positively to it because it’s clear to everyone you’ve worked with that you’re an exemplar of our Winning Behaviours.WHAT are we offering? We get it: you’ve been working hard to make yourself a valuable asset, so we’re ready to treat you as such. You’ll receive a competitive salary package (which includes both annual and long-term incentive plans), but you’ll also enjoy a range of benefits that includes 23 days’ annual leave, matched pension contribution, £€1,000 Wellness Wonga, £€1,000 contribution to private health insurance, 12 weeks full maternity pay, 2 weeks paid paternity leave, matched charity donations, and more (“Like what?”, you ask? How about a paid half-day every Friday in June, July, and August!?).On top of all that, you’ll be part of something big that’s going to get a lot bigger, FAST.Still reading? Feeling excited? Good! You might be the perfect fit. Let’s do this, together. 💪🌱❄