Quality Assurance Manager

About the CompanyWe don’t just build chargers — we engineer the backbone of tomorrow’s transport infrastructure. As a front-runner in e-mobility, we design fast charging and energy management systems for electric buses, trucks, private and commercial vehicles. Together with leading automotive brands, we drive sustainable transport worldwide.About the RoleAs our Quality Assurance Manager, you set the highest standards for quality across all products and processes. You’ll drive continuous improvement and ensure that every Siemens E-Mobility charger meets our global standards for excellence.ResponsibilitiesEnsure structured problem-solvingLead comprehensive root cause analyses for non-conformities and implement effective preventive actions.Apply and embed the 8D methodology for consistent, systematic problem resolution.Support and coordinate regular FMEA updates to maintain current risk assessments.Drive supplier and product qualityIssue and manage Non-Conformance Reports (NCRs) to suppliers for defective parts and drive supplier quality improvements.Evaluate customer claims and coordinate root cause investigations throughout the supply chain.Manage claim processes throughout the complete supply chain to ensure end-to-end quality accountability.Lead Non-Conformance Case (NCC) deep dive investigations to identify systemic issues and unlock solutions.Strengthen customer satisfaction in EuropeAct as quality contact for customers in collaboration with Sales and Regional teams, to address quality related inquiries and concerns.Manage complaint handling, customer reports, and improvement action plans and coordinate customer visits when required.Lead product care quality initiatives to safeguard long-term customer satisfaction.Ensure product safetyManage product safety alerts and ensure compliance to all safety standards and regulations.Lead and improve quality managementSteer production review processes and implement continuous improvement initiatives.Define and monitor meaningful quality metrics and KPIs to monitor and enhance performance and accountability.Ensure compliance with ISO 9001, IATF 16949, and related standards. QualificationsA technical degree in (Electrical) Engineering, Quality Management, or a related field.5+ years of experience in Quality Management. Required SkillsProven experience in quality management systems and tools (8D, FMEA, RCA).Strong analytical and problem-solving skills with an eye for detail.Excellent communication skills in English; additional European languages are a plus.Experience leading cross-functional teams and implementing quality initiatives.Solid understanding of manufacturing processes and the product development lifecycle. Preferred SkillsExperience in the automotive or e-mobility industry.Knowledge of ISO 9001, IATF 16949, or similar quality standards.Lean Six Sigma or Lean Manufacturing certification.Experience in supplier quality management and/or project management.Familiarity with regulatory requirements in the automotive/mobility sector. Pay range and compensation packageA competitive salary, bonus opportunity and 31 vacation days.Continuous training and modern tools.Great coffee, daily fresh fruit and regular company events. Equal Opportunity StatementWe are dedicated to equal opportunity and believe in a workplace where every unique perspective counts. Integrity, respect, and accountability are central to how we work and grow — together.Ready to make quality your legacy? Apply now and help shape the future of e-mobility with world-class reliability. Questions about the role or unsure if it’s the right fit? Reach out to our recruitment team — we’re happy to connect.AGENCIES/THIRD PARTIES: We handle our recruitment internally. Unsolicited profiles are considered property of Siemens E-Mobility Charging.