Quality Assurance Specialist - AFC/AML

Job OverviewWe are looking for a detail-oriented and motivated professional to join our EU Anti-Financial Crime (AFC) department as an Analyst in the Controls & Oversight team. In this role, you will support quality assurance activities, conduct reviews of AFC processes, and help ensure our internal controls and third-party operations meet regulatory and internal standards.Job ResponsibilitiesConduct structured quality assurance (QA) reviews across internal and outsourced AFC processes, including case sampling, checklist-based reviews, and procedural testing.Assist in evaluating the effectiveness of key AFC controls such as transaction monitoring, name screening, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Ongoing Due Diligence (ODD), and Suspicious Activity Reporting (SAR) -related procedures.Support the preparation and execution of periodic vendor assessments and maintain oversight logs (e.g., SLA tracking, issue resolution).Help maintain QA templates, scoring guides, and documentation standards to ensure consistency and audit readiness.Document findings and contribute to the preparation of internal reports, dashboards, and summaries for management and audit stakeholders.Coordinate with other AFC sub-teams to follow up on quality gaps or incomplete documentation.Assist with documentation requests during internal and external audits, regulatory reviews, or internal inspections.Monitor changes in internal processes or regulatory updates to ensure ongoing alignment of QA procedures.Contribute to continuous improvement efforts by suggesting enhancements to processes or controls based on QA observations.Participate in training sessions and knowledge-sharing activities across AFC teams.Job Requirements3+ years of professional experience in AFC/AML, internal audit, quality assurance, or operational risk; exposure to fintech or crypto is a plus.Based in or eligible to work from Austria, Lithuania，and this is full-time and on-site job.Basic understanding of AML/CTF regulations, customer due diligence processes, and sanctions frameworks in the EU context.Strong attention to detail, organizational skills, and ability to follow structured review processes and escalate deviations as needed.Experience with Excel, QA templates, or case management tools; familiarity with GRC or AFC systems is an advantage.Strong written and verbal communication skills in English; German is a plus.Collaborative mindset and ability to work effectively in a cross-functional environment.Based in or be eligible to work from Vienna (Austria).