Quality Assurance Support

Overview:We are a digital platform that automates the entire process from sales to installation of energy services such as Solar PV, electric vehicle chargers, batteries, and heat pumps.What will you do?Provide high-quality technical support to customers and internal users;Troubleshoot issues related to solar PV, heat pump systems, and energy models;Document common issues and maintain internal knowledge bases and help centers;Assist with technical onboarding of clients or partners;Collaborate with engineering to escalate and resolve technical issues;Contribute to test planning and execution for new features or product updates;Run validation checks;Report bugs and usability issues with clarity and precision;Help develop QA scripts or tools to streamline regression and integration testing;Validate data and results using real-world benchmarks when applicable.What are we looking for?Degree in Engineering, Energy Systems, Renewable Energies, or similar;Solid understanding of solar PV systems, heat pumps, and energy concepts (e.g., kWh, COP, inverter specs, etc.);Good communication skills and ability to interact with both technical and non-technical users;Some experience with scripting languages such as Python, Bash, or similar (basic automation, data checks, or API calls);Ability to write or review technical documentation;Fluent in English (written and spoken);Experience using tools like Postman, JIRA, Git, SQL;Experience in TypeScript/JavaScript, particularly applied to Playwright;Familiarity with simulation platforms (e.g., PVsyst);Knowledge of HVAC systems and their interaction with energy models;Prior experience in a technical support, QA, or customer engineering role.What can you expect from us?A permanent job contract for a long term project;Tech equipment + SIM Card + personal smartphone;Health and Life Insurance;Social events and team buildings;The commitment of letting you grow with us, and be rewarded accordingly;A dynamic and young team that will be always there to support you;Training in the latest technologies;Coffee, fruits, snacks and a warm welcoming when you pass by the office.