Quality Control Lead

You bring a professional and structured approach to production and Quality Control that reflects the culture, service, and an enthusiastic passion to be a part of our foundational growth and future success. As a Quality Control Lead, you are an excellent communicator who can work closely with Producers, Design Supervisors, Production Designers, Studio Artists and Technical artists to ensure assets are successfully delivered without errors. Mitigating risks and managing QC can be challenging, but your organizational and interpersonal skills are up to the test.You have experience supporting and leading other Quality Control specialists and seniors through every stage of a project. You’re a team player who can work together with other disciplines to deliver the best possible digital solutions. Most importantly, you have an unparalleled enthusiasm for technology and innovation, and are eager and effective at incorporating emerging technology.Through working closely with our content creation studios, you have a wholistic view of all the projects to ensure excellent Quality Control. As a self-starter, you work with the team from a project’s creation, to its archival. You apply your Quality Control skills to production outputs large and small including video executions, mobile applications HTML banners and digital products. You are excited by the fast pace of advertising and work to support the team.You WillMonitor production compliance to provided standards and guidelines;Perform Quality control checks such as checking for copy alignment, spelling, technical specification alignment, and technical errors on outputs produced;Communicate errors and expected results clearly through written reports;Manage QC requirements and risk analysis by enforcing and improving the workflow;Attend daily and weekly meetings with production and post-production teams to gather QC requirements;Execute planning, scoping and estimation of QC efforts;Attend scheduling and kick-off calls to ensure accurate QC estimates have been provided and track incoming projects/timelines;Write test plans and onboarding documents for new accounts;Communicate day-to-day tasks to Quality Control Specialists and Seniors;Assist with task prioritization for Quality Control Specialists and Seniors as neededMentor Quality Control Specialists and Seniors by sharing best practices and hosting knowledge-share sessions;Be available to answer questions from Quality Control Specialists and Seniors about the day-to-day work;Monitor e-mail inbox and communication channels for incoming work;Report QC project status to Design Supervisors, Producers, and QC Director;Organize, track, and ensure quality of final files before delivery to trafficking team or clients;Maintain and develop internal QC status tracking documents and general documentation on QC processes;Escalate risks and solutions to Quality Control Director;Assist with data ingest and file archival on our various cloud tools and servers alongside the Asset Management team as needed;Nurture team building and culture through proper initiatives.You HaveAdvanced English level (B2+/C1 reading, writing, and conversation);4+ years in an advertising agency or other production or post-production studioLeadership skillsStrong communication skillsKnowledge of editing video and audio in software including Davinci Resolve & PremiereBroad knowledge of Adobe Suite software including but not limited to Photoshop & After EffectsUnderstanding of video delivery specs and exporting standardsStrong organizational skills with experience in video file sharingData ingest and management experienceStrong sense of catalog organization and file naming convention to manage file storageKeen eye for design principles and strong attention to detailNice To HaveBachelor's degree in designKnowledge of FigmaKnowledge of CeltraWhat We OfferMaternity and parental leave extra daysCompetitive benefits packagesVacation, compassionate leave, sick days, and flex daysAccess to free online services for families and new parentsDiversity and Inclusion Board with 12 affinity groupsInternal learning and development programsEnterprise-wide employee discountsAnd more…At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!The Talent Team at Critical Mass focuses on providing the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.Critical Mass is an equal opportunity employer. The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. 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