Quality Control Supervisor- Split Shift

Our Jonestown Distribution Center, a 218,000 sq. ft. refrigerated facility operating 24/7, is currently seeking a Quality Control Supervisor to join our team. The essential function of this position is to develop and lead Quality Control Inspectors to ensure that all product meets customer specifications. This role will collaborate with Commodity Inventory Controllers and Production Management and other warehouse personnel to proactively prevent rejections.Split Shift ScheduleMonday, Tuesday, Wednesday, Thursday, Sunday11AM-8:30PMPrimary ResponsibilitiesEnsure that all product meets or exceeds customer specifications.Look at ways to reduce customer rejections and waste while increasing efficiency.Monitor customer satisfaction by gathering relevant data and producing statistical reports.Monitor product traceability and work with CIC’s to eliminate product that doesn’t meet specifications.Proactively finds solutions to product issues and establishes processes to prevent future issues.Supervise Quality Control Inspectors to ensure that all product inspections are being performed, labeling specification are adhered to, and non-conformance product is pulled and corrected.Train, coach, and teach Quality Control Inspectors about our product, product defects, product quality concerns, and customer expectations.Knowledge, Skills, And Abilities RequiredCollege degree or 2 years of experience in the quality or related field, requiredMust be a self-starter and willing to work flexible hours; Rotational shifts, weekends, holidays, etc.Proficiency in use of English language with the ability to communicate effectively and professionally.Spanish as a second language would be an asset.Inspection/audit experience, working in software applications are considered assetsHighly proficient in computer-use skills (MS Office: Word, Excel and PowerPoint).Strong organizational, analytical and problem-solving skills. Need to be creative, adaptable and able to accurately work with a sense of urgency.General knowledge of general laboratory best practices, highly proficient in ability to document and work within GMPs and SOPs.Ability to effectively follow-up and handle multiple projects with strong personal time-management skills.Keep all company information confidential and protect proprietary information.Understand the importance of interpersonal skills and the ability to work with multiple departments throughout the company in a positive and efficient manner.Valid driver’s license and clean driving record is required.Working ConditionsMust be able to work in our refrigerated warehouse with 50° F temperature-controlled zones.Must be able to lift up to 30 lbs. with or without accommodationPosition requires sitting, standing, walking and bending, squatting, and crawling on a regular basisWe Are Pleased To Offer The Following BenefitsWeekly pay with direct deposit or debit card optionsMedical, Dental, Vision Health Insurance Plans Life Insurance401K and Life Insurance Plan OptionsPaid time off and holiday payEmployee Engagement & Recognition ProgramsOpportunities for growth and advancement#_sunset