Crocs, Inc.

Quality Engineer

Posted: 8 minutes ago

Job Description

SUMMARY:Quality Engineer will head our quality function in our manufacturing facilities, ensuring products are quality assured, and quality checked daily- having full responsibility for improving level of quality and productivity with continuous improvement.WHAT YOU’LL DO HERE Direct responsibility for quality management at the factory level ensuring all shipments meet brand specifications, technical details are embedded into standard operating processes (SOP’s) into product, and factories comply with Heydude production and technical requirements.Execute Heydude quality assurance across all factories from product commercialization (T4 stage) incoming material test and control, production quality control, inline quality control, critical-to-quality process, AQL Inspection and claim root-cause cause investigation and corrective improvement implementation. Participate in communication with brands on Quality related topics, issue valid and sustainable resolutions in a timely manner, and manage quality claims with close collaboration with the Product Integrity and Production Operations teams.Drive and execute Quality continuous improvement activities internally and externally with factory partners.Implement, train, coach and evaluate including Certified Factory Auditor (CFA), Consequences Model, digitalization of quality inspection and activities, factory and supplier audits, communication, and training roll-out, brand updates and sustainable corrective-action plan and improvement.Participate and contribute product technical, quality process and manufacturing inputs and knowledge systems and quality process enhancements.Partner with technical input and expertise with materials teams to ensure quality mindset is carried through material supply base and jointly solve quality challenges on the materials supplier front.Digitize quality management metrics with improved ownership of digital tools and rely less on manual ways to track quality in real time.Provide learnings from quality issues on the back end up through Product Operations / Development to have a “Closed Loop” of learning to ensure that issues are resolved, changed, and implemented at the front end of Product Creation.WHAT YOU BRING TO THE TABLE Bachelor or above educational qualification and minimum 6 years of experience in Footwear Industry Background knowledge in process audits, inspections and physical testing requirementsStrong understanding of Quality Management System including digital platforms e.g Inspectorio/Pivot88 Technically strong to support commercialization and production handover process Excellent communicator and problem solver with Chinese is certainly a plusData driven mindset with good knowhow on excel, power point, KPIsAbility to positively influence key relationships with internal (PE, Planning, Sourcing, Testing) and external (T1, T2, 3rd Party) stakeholders

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