Quality Engineer

FileCloud is looking for a highly motivated and experienced Quality Engineer (Platform) to join our team in Brazil. This role will involve creating test cases, preparing test data, maintaining quality in sprints, ensuring product is defect free and delivering a positive user experience. The ideal candidate will have the ability to think outside of the box and come up with creative ways to test. This role is remote and will require working remotely with other team members.About the Product & Company:FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform. We are currently expanding our team as we grow and improve FileCloud.Key Responsibilities:Collaborate with the QE Practice Lead to create comprehensive test plans that outline the testing scope, objectives, and strategiesDevelop detailed test cases based on requirements, functional specifications, and user storiesWork with automation testing frameworks – prepare, implement and run test cases. Contribute to existing test case repositories and suitesExecute test cases to validate software functionality, identify defects, and ensure that the software meets quality standardsPerform Sprint testing to validate new code changes and perform stress testing of features as per impact analysisEnsure Quality of architectural foundations of the softwareDocument defects found during testing in a clear and structured manner and report into defect management toolManage test data and ensure its availability, relevance, and consistency for testing purposesTest reporting and metricsCollaborate with cross functional teamsEstimate, prioritize, plan and coordinate testing activitiesQualifications and Skills:Bachelor’s degree in computer science5+ years of hands-on experience in software Quality EngineeringStrong understanding of software development life cycle (SDLC) and Agile methodologiesStrong knowledge of software QA methodologies, tools, and processesPractical experience with automation testing methodology and frameworksExperience using test and defect management tools (i.e. Jira / TestRail)Experience in writing clear, concise, and comprehensive test plans and test casesSet up and maintain test labs with multiple testing environmentsReproduce reported customer problems to help developers troubleshoot, diagnose, and resolve issuesUnderstanding of distributed, complex systems and architectural concepts (queues, cache, web sockets)Knowledge, experience and ability to utilize AI in QA practices is a plusKnowledge of testing on both Linux and Windows operating systemGood understanding of API’s and API testing methodsAbility to think outside of the box to identify edge casesKnowledge of CI/CD pipelines and Jenkins is a plusISQBT certification is a plusEffective communication and collaboration skills are keyProactive and Open attitudeWhat We Offer:Be part of a team of passionate, committed individuals dedicated to building a world-class productDedicated time for training and education opportunitiesA mentorship model wherein your mentor and team support your developmentA competitive salary with an annual bonusFully remote working whilst offering flexible hours that fall outside of the companywide core hours of 9am -12pm (US Eastern time zone)20 days of paid time off which increases by a further 2 days after 3 years of service and 3 days after 5 years of service (in addition to 10 public holidays in your country)Paid day off on your birthday or on an alternative day if your birthday falls outside a normal working dayPaid day off to volunteer with the charity of your choicePaid monthly internet cost, as well as lunch and wellbeing stipend providedReimbursement of all hardware costs associated with the roleWe conduct background security checks for everyone joining our team.