Quality Manager

Key Accountabilities:Testing new raw material and new products and check whether it conforms to the required specification, and communicate testing results with production managerResponsible for directing phases of the quality control function including material review, material approvals, corrective actions, Calibration, Lab testing, Scrap report, in process inspection, sampling methodsMeet Plant Quality goals, develop solution to enhance the quality monitoring proceduresDevelops, finds approval and implements own department budget to ensure expenditure is line and within approved base limits.Review develops and update standards, bill of material and procedures for implementing quality management systemAnalyse and reduce the customer complaints to enhance customer loyalty and satisfactionsEnsure quality objectives applied in the company according to the policy.Ensure field staff to strictly adhere to the defined quality procedures and specificationsDeveloping specific goals and plans to prioritize, organize, and accomplish desired outcomes including high levels of customer satisfactionDeveloping specific goals and plans to prioritize, organize, and accomplish desired outcomes including high levels of customer satisfactionTo receive customer complaints, investigate it, find the root cause, make the corrective actions, and contact the customer to resolve it. to communicate with supplier for any quality issue related to the raw materials. Execute activities related to his/her function in safe and environmental friendly methods.Qualifications, Experience, Knowledge:Bachelor’s degree in industrial engineering or any other related field7 - 10 years of experience in the same fieldQMS Lead CertificateISO 14000 & 9001 Lead Auditor certificatesEnglish Languages skillsTechnical Skills:Analytical SkillsReporting skills.QMS Lead AuditorISO 9001 Lead AuditorISO 14000 Lead AuditorSix Sigma & Lean ManagementLeadership Skills:People Management Result Focus \ Execution Customer & Client FocusConflict ResolutionsDecision Making Target measurement & vision strategy to enhance the business needs