Quality Specialist

📢 We’re Hiring: Quality Specialist – Customer Liaison📍 Romania – Pitești | ⏱️ Full-time | 🏭 Automotive IndustryWe are looking for a Quality Specialist – Customer Liaison to act as the key interface between the plant and our customers, ensuring the highest quality standards and supporting continuous improvement in the automotive industry.🔧 What You’ll DoRepresent the Quality function towards the customer and act as their main point of contact.Lead root cause analysis and implement corrective actions using advanced problem-solving methodologies (8D, PSD, Kepner-Tregoe, PCAD, etc.).Prepare and manage customer submissions (APQP, PPAP) and ensure acceptance.Coordinate and control customer quality documentation, defect samples and approval processes.Support audits (internal, external, customer) and implement corrective actions.Train quality technicians on standards, catalogs, and customer-specific requirements.Analyze warranty returns, prepare action plans, and maintain strong liaison with customer representatives.Drive continuous improvement in all Quality KPIs (RPPM, CPPM, IPPM, SPPM, quality costs, warranty, customer audits).Ensure compliance with BOS, IATF 16949 and customer requirements.🎯 What We’re Looking For3+ years of experience in Quality, ideally within the automotive industry.Strong knowledge of AIAG core tools (APQP, Control Plan, FMEA, PPAP, GD&T, testing methods), SPC and MSA.Experience with manufacturing quality systems and direct customer communication.Certified IATF 16949 internal auditor (or equivalent).Excellent problem-solving, communication, and relationship-building skills.High ethical standards and customer-oriented mindset.🌍 Why Join Us?Be the voice of the customer in a dynamic automotive environment.Work in an international context with direct exposure to global standards.Opportunity to influence continuous improvement and make a real impact on product quality and customer satisfaction.👉 If you are passionate about quality, customer satisfaction and continuous improvement, we’d love to hear from you!📩 Apply now or reach out directly for more details.