Principal Program Officer

The Service Improvement Support Team Collaborates With Frontline Youth Justice Staff To Implement, Improve And Enhance The Services They Deliver. The Objective Of Our Work Is To Ensure That Youth Justice Services And Detention CentresDeliver high-quality, evidence-based service responses. Continually enhance and sustain their programs and services, with the support of the broader organisation. Demonstrate the positive change they are affecting in the lives of young people. Expand the evidence-base on programs and services effective for the Queensland context. Are partners in innovative system, community and service level initiatives.

As Principal Program Officer, You Will SpecificallyDemonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples. Lead service review processes which support and facilitate continuous improvement of Youth Justice services and implementation of evidence-based service responses. This includes facilitating workshops, supporting front-line staff to understand data trends, the evidence-base, and collaboratively develop local and system-level action to generate change, as well as generate reports to formalise findings.

Build and maintain positive connections with regional and detention centre staff that diversify and expand the thinking, resources and quality of service delivery by enabling quality review and service delivery improvement planning. Identify, research, and analyse complex youth justice issues and lead or support the development and implementation of evidence-informed solutions. Build and sustain organisational understanding and capacity to deliver a core suite of evidence-informed programs and services.

Proactively partner with other departmental and government staff to provide authoritative and strategic advice on issues relating to young people and their families, departmental change-oriented programs and services, and system reform required to enable high quality and effective programs and services. Promote learning and information sharing in relation to programs and services, through the preparation of a range of high quality communication materials including intranet content, executive correspondence including briefing material and written material including reports and plans to guide service centre staff. Applications to remain current for 12 months. Occupational group Justice & Legal