Service Delivery, Housing and Homelessness Services provides a range of services, products and referrals to offer housing solutions for diverse customer groups. As Senior Project Officer you will be contributing to the development, testing and delivery of housing service design concepts that improve customer service access and outcomes. What You Will Be Doing Contribute to strong collaborative engagement with internal and external stakeholders, including developing and delivering key internal communications and engagement strategies. Providing timely preparation and presentation of high-quality documents and communication materials.
Contribute to the development, implementation and assessment of personcentred housing services and innovation initiatives to assist customers to obtain and sustain suitable housing, with a particular focus on engagement, change management and communications. Apply a project management framework to successfully deliver projects to meet timeframes, commitments, and quality outcomes. Monitor, evaluate and report against performance outcomes for projects to ensure compliance with necessary Departmental requirements. Undertake accurate research and detailed analysis. Promote and maintain an up-to-date knowledge and understanding of transformation and innovation, policies, and practice, particularly as they relate to the housing and homelessness.
Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations. Applications will remain current for 12 months. Occupational group Project Management
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