Senior Project Officer

Your role within Housing and Homelessness Services will support the department to enable and support front-line delivery of housing services for Queenslanders through the design of service delivery frameworks, simplified operational policy and business solutions to create an effective and integrated service delivery environment. The work you will do helps someone every day, and that means the world to us. Service Delivery, Housing and Homelessness Services provides a range of services, products and referrals to offer housing solutions for diverse customer groups.

You will be contributing to the development, testing and assessing of housing service design concepts for readiness, scalability and replicability that improve customer service access and outcomes. This is a temporary opportunity available until 30th June 2026 with possible extension. What You Will Be Doing Contribute to the development, implementation and assessment of person-centred housing services and innovation initiatives to better integrate housing and homelessness assistance and other support services to assist customers obtain and sustain suitable housing. Apply a project management framework to successfully deliver projects to meet timeframes, commitments, and quality outcomes.

Monitor, evaluate and report against performance outcomes for projects to ensure compliance with necessary Departmental requirements. Work dynamically in multi-disciplinary teams across service areas and with internal and external stakeholders. Undertake accurate research and provide detailed analysis. Promote and maintain an up-to-date knowledge and understanding of transformation and innovation, policies, and practice, particularly as they relate to the housing and homelessness. Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day to day operations.

The Skills You Will Need Include Being Able To Understand and convey how your work contributes to wider organisational objectives and take these into account when making decisions. Have proven written and interpersonal skills with the ability to build and maintain productive relationships, communicate, negotiate, influence, network and consult with internal and external stakeholders. Demonstrate the ability to work collaboratively with team members, completing required tasks by managing conflicting priorities and tight deadlines. Demonstrate personal responsibility in meeting objectives and committing to action, including the ability to proactively to recognise and resolve issues.

Model professional, ethical, and culturally sensitive behaviour and consistently apply those standards to yourself and others. How To ApplyYou can apply for this role by providing your resume and maximum two-page cover letter via the Smart jobs and careers website www. smartjobs. qld. gov. au . Applications to remain current for 12 months. Occupational group Project Management