Senior Team Leader

Senior Team Leaders provide leadership to and management of a team of professional and operational staff to ensure the delivery of high-quality child protection services that includes assessment, intervention, casework and case management in accordance with legislation and practice guidelines to children, young people, families and communities serviced by the Child Safety Service Centre (CSSC). This is achieved by a collaborative integrated multi-disciplinary team (that may include representation from other agencies).

Senior Team Leaders will lead and manage a team of Child Safety Officers with a focus on quality practice at the very front end of the child protection continuum. 2 Temporary Senior Team Leaders positions available. 1 x Morayfield start date ASAP1 x Strathpine start date 15/09/2025As a Senior Team Leader You Will Provide leadership and management of staff to deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.

Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations. In conjunction with the Service Centre Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers. Identify training needs and collaborate with the relevant training and development specialists in defining the training gap, to enable content development and implementation.

Provide advice to the relevant training and development specialists in the region regarding your evaluation of appropriate programs that support quality service delivery' Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services. Foster a culture and philosophy of frontline service delivery, cooperation, team work, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.

Actively participate as a member of the Child Safety Service Centre Management Team and in quality assurance reviews of the service centre. Provide authoritative and specialist advice and decisions on complex casework matters, child protection policy, legislation and practice to relevant service centre staff to assist in the coordination of quality and appropriate client services. Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service. To be successful in this role you will be required to demonstrate capability in the following areas:

Vision - Results - AccountabilityLeads strategicallyThinks critically and acts on the broader purpose of the systemMakes insightful decisionsMakes considered, ethical and courageous decisions based on insight into the broader contextBuilds enduring relationshipsBuilds and sustains relationships to enable the collaborative delivery of customerfocused outcomesDrives accountability and outcomesDemonstrates accountability for the execution and quality of results through professionalism, persistence and transparencyDemonstrates sound governanceMaintains a high standard of practice through governance and risk managementDemonstrates healthy and inclusive workplaceFosters an inclusive workplace where health, safety and wellbeing is promoted and prioritised.

Role Specific/technical SkillsYou understand the impacts of historical and contemporary policy and practices upon Aboriginal and Torres Strait Islander peoples. You have experience of working on complex and sensitive cases within a strengths-based safety-oriented child protection framework for practice. You will develop a therapeutic relationship with the children and families you work with to enable them to meaningfully participate in developing their own plans for change. You have the ability to provide coaching and mentoring to build the capacity of staff and promote professional growth.

To Enable Us To Assess Your Application, Please Include a statement not more than two pages, that summarises your skills, experience and achievements against the leadership competencies, capabilities and duties/responsibilities a current resume of no more than three pages containing details of two referees with one referee who can speak directly to your cultural humility and one referee to have a thorough knowledge of your work over the past two years as your manager or supervisor. Applications to remain current for 12 months. Occupational group Community Care