An opportunity exists within Metropolitan South Regional Office as a Principal Policy Officer. If you pride yourself in your ability to provide strategic and operational advice on a wide range of legal, policy and procedural issues within a complex and fast paced environment, then look no further. This position is offered in a temporary full-time capacity until 31 December 2025, unless otherwise determined. About The Department Of EducationWorking for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation.
Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us . About The RoleRole of the Principal Officer will be to: Provide strategic and operational advice to, Principals, Principal Advisor, Regional Services and Regional personnel on a wide range of legal, policy and procedural issues. Ensure quality systems are in place to manage the reputation of the department through: Complaints, Internal Reviews and Legislative Appeals,Internal and external communication and relationships;Compliance and regulation.
Responsibilities include, but not limited to;Provide expert advice to school and department leaders on laws, policies, and procedures. Manage enquiries and complaints according to departmental policy, ensuring accurate records are kept. Prepare detailed reports, briefs, appeals, and responses for senior leaders and government officials. Support and build the capability of school and regional staff in managing complaints, communication, and community engagement. Ensure all records and documentation meet data, privacy, and legal requirements. Please refer to the attached role description for any mandatory requirements for this position.
How To ApplyPlease submit a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history); andA 2-pg response to the How you will be Assessed section of the attached role description. We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. Applications from recruitment agencies will not be accepted. Occupational group Education & Training
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