DevOps Engineer

Location: Tartu, Estonia (Hybrid)Department: Core DevelopmentAt Raintree, we’re not just shaping the future of therapy technology – we’re creating it. This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights. We aim to be the best place for the best people, and we’re looking for ambitious, creative thinkers ready to make an impact.

Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are. At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives. Ready to ignite your career and leave a lasting legacy? Join us and be part of something extraordinary. The DevOps Engineer role would be to help support the Raintree environment as a member of the DevOps Team.

In this role you will utilize your existing IT and/or software engineering experience to assist the team in building and supporting the AWS infrastructure, implementing customer environments, and providing support for technical issues. You will work on projects related to the automation of AWS environments, system maintenance, and configuration management. Duties and ResponsibilitiesMonitoring system performance using DataDog and other tools, identify points for optimization, and implement system changes to address problems. Provision Infrastructure utilizing tools and processes that the team has developed while maintaining and updating those tools as needed.

Maintain system configuration and compliance states utilizing tools and processes that the team has developed, maintaining and updating these components as needed. Create runbook documentation for other engineers to follow when addressing system problems. Support developer teams within our AWS environments. Troubleshoot issues related to the Raintree applications and databases running in our environment. Troubleshoot issues related to operating systems, network configurations, VPNs, and other infrastructure components within the AWS environment. Support application environments running serverless and/or containerized workloads in AWS.

Position Proficiencies and Requirements2+ years of system administration experience related to Windows operating systems, ideally running in AWS. 2+ years of experience administering Active Directory and related structures. 2+ years of experience related to MySQL database administration. Experience supporting AWS or other cloud environments utilizing common tooling and scripting. Experience with supporting Windows systems leveraging PowerShell or another common scripting language. Experience using GitHub or another similar git based software version control system. Experience supporting applications and/or users in an application environmentExperience delivering and troubleshooting networking topologies including subnetting, routing, IP addressing, and VPN usage.

Competencies To Drive SuccessCommunication and Interpersonal Skills: Effective communication skills, both verbal and written. Result-orientation: Engineer should be results-oriented and focused on achieving goals. Emotional intelligence: Emotional intelligence is important to understand and manage their own emotions effectively. Continuous learning: Have a mindset of continuous learning and improvement. Approaches their job with a sense of urgency. Can be relied upon to be on call. About Raintree SystemsRaintree is the preeminent platform for enterprise and mid-sized therapy provider organizations.

Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings.

Our Core ValuesWe put our Clients First - We are Open and Honest - We are Disciplined, Yet FlexibleWe love to Solve Problems - We are Committed to Greatness - We are a High Performance TeamRaintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.