RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE). It was founded in 1976 and is one of the oldest banks in the UAE. The Bank operates within retail and corporate banking, offering a range of services including personal and business banking, credit cards, loans, investment services, and wealth management.
In the recent years, the Bank has achieved significant milestones which includes being named as one of the world's best banks by Forbes ME (2022) and was awarded UAE's SME Bank of the year by the Asian Banking and Finance Awards. The Bank has been successful in achieving the highest profitability and lowest cost of risk since 2015. It has also seen significant growth in its acquiring business, card spending, and business loans. Being on a transformational journey, in partnership with Honeywell, RAKBANK has also taken steps towards sustainability by reducing its overall energy consumption.
We are a diverse team comprising of over 3,000 employees from across 58 countries. We make conscious efforts to build talented and diversified teams and encourage people to develop their full potential. We are committed to providing a working environment that promotes work-life balance, career development, recognition and security for the future. In line with our strategy, a major part of our transformation journey is to future proof our bank and establish ourselves as a âDigital bank with human touchâ, for our customers.
So join us in co-creating the future of RAKBANK!Job DescriptionWhat You Will Be DoingConsistently achieve assigned targets and contribute to overall business objectives. Stay informed about competitor product offerings and propose enhancements to improve existing processes. Provide timely feedback to the Relationship Manager regarding business goals and progress. Ensure adherence to all service standards set by Protego/Bank, maintaining high levels of customer satisfaction. Conduct the sale of insurance products with the utmost good faith, integrity, and transparency. Ensure all customer requests are processed and actioned within the defined TAT.
Maintain zero errors in sales and service delivery to uphold quality standards. Actively promote cross-selling opportunities to the existing Protego customer base. Ensure renewal conversion rates are achieved in alignment with business targets. What You Should HaveAware of banking regulatory framework, banking policies, framework and confidential standardsNegotiation skills, interpersonal skillsDrive to individually contribute for business continuityQualificationsMust have bachelor's degree (in relevant field)1+ year of motor or health insurance experience, UAE experience preferredGood knowledge of banking/RAKBANK retail productsAdditional InformationWhatâs In It For You:
Pay for performance culture (Competitive and performance-linked compensation)Provision of medical care plan for your family and youComprehensive Life insurance planDiverse workforce and inclusive cultureCareer development and growth opportunities by designWork with the best minds in the fieldGet opportunities to bring your whole-self to the organization and perform to your best
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