Head of Services Business Development

Join Raute – Where Innovation Meets OpportunityAt Raute, we build more than machines. We contribute to shaping the future of the Engineered Wood Products industry. We are a community of innovators, creators, and problem-solvers. As a forward-looking technology leader and trusted partner in the Engineered Wood Product sector, we help our customers maximize raw material efficiency and support sustainable operations through data-driven innovations. With over 115 years of experience and a global presence, we are a leader in veneer, plywood, and LVL industries. Our vision is to be the partner to future-proof the wood industry.

With our innovative solutions, we drive change and promote a resource-efficient society. Raute’s head office and main production are in Lahti, Finland, with additional manufacturing sites in Kajaani, Canada and the USA. Sustainability is at the core of everything we do. We are committed to leading the industry towards a more sustainable future in engineered wood products by creating long-term value for our customers, society, and the environment. Our culture is built on strong values: Creating Customer Success, Promoting Development, Acting Sustainably, and Achieving Together.

These values guide our daily work and describe the people who succeed at Raute. We believe that every employee has a voice and their contributions are valued. We encourage open communication and collaboration, ensuring that everyone's ideas and perspectives are heard and respected. Join us and be part of a company that not only values your professional development but also cares about your well-being. Together, we can achieve great things and make a positive impact on the world. Job OverviewWe are seeking a Head of Services Business Development to join our team.

The ideal candidate will develop new business models and enhance existing service operations. The Head of Services Business Development is responsible for supporting the growth of Raute’s global services business. Operating within a matrix organization, this role plays a critical part in aligning service development strategies across the Services Business Unit, its business lines, and in close collaboration with Raute’s two other Business Units, Wood Processing and Analyzers Business. This role ensures that customer-centric, scalable, and profitable service offerings are developed and successfully brought to market.

The Head of Services Business Development will report to Kurt Bossuyt, EVP, Services. In this role youWork closely with Services Business Line Managers, the technology team, and the sales team to support the transformation toward outcome-based services and innovative business models. Structure and review tiered service agreement models, clearly defining scope, deliverables, SLAs, and pricing strategies. Develop and maintain tools and materials to support the commercial organization, including service sales content, value propositions, and customer engagement collateral. Update and improve service sales processes, workflows, and tools to align with best practices and evolving business needs.

Support the development of pricing strategies, including value-based pricing, cost modelling, and profitability analysis. Gather and analyse customer feedback and market intelligence to continuously refine service offerings and commercial approaches. Collaborate with service delivery, sales, finance, and marketing teams to ensure the service portfolio is aligned with customer needs and Raute’s strategic goals. Perform other duties as assigned to support the continuous development and success of Raute’s Services Business. In this role, travel time of 30 % is required.

To succeed in this role, it is ideal that you haveMaster's degree in business development or relevant technical degree+ 5 years of experience in service business development role, ideally in an industrial, manufacturing, or technology-driven sectorStrong understanding of novel service business modelsKnowledge and passion for value selling and customer-centric sales approachesHands-on, proactive, and execution-oriented working style. Career at Raute!At Raute, we offer more than a job. We offer a meaningful career in an industry that makes a difference. We provide a supportive and innovative work environment where employee well-being and professional growth are priorities.

Our approach embraces a total rewards approach, which includes both monetary and non-monetary benefits. This holistic concept encompasses everything from base salary, learning and development opportunities, work-life integration, and other intangible benefits that contribute to overall employee satisfaction and engagement. We understand the importance of balancing work with personal life. Our hybrid working model and flexible hours allow you to enjoy the flexibility that supports your well-being. Join us at Raute!Apply today and bring your expertise to a company where it makes a difference. Please apply before 29. 8. 2025.

In case of additional enquiries about the role, please contact Kurt Bossuyt by email kurt. bossuyt@raute. com or by phone on Tuesday 12th of August from 11 am to 12 noon or on Tuesday 26th of August from 8: 30 am to 9: 30 am. Job Type: Full-timeWork Location: Hybrid; the role is based on a hybrid work model, with on-site presence recommended for approximately three days per week. Learn more about Raute at Raute. com.