Receptionist - Admin Support

Receptionist - Admin Support (Up to ₱30K + WFH + FREE AI Certification)Remote (Work From Home) | Day Shift (6 AM–3 PM PH Time, Monday–Friday)At GoTeam, you won’t just answer calls—you’ll be the voice that sets the standard for our Service team. We leverage Filipino brilliance and cutting-edge AI to create innovations that simplify lives globally, positioning the Philippines as a hub for world-class talent and care.This role is central to driving 10x customer satisfaction through seamless communication and organized administrative support.Here, you will:Find Purpose by being the voice and face of the Service team, ensuring every client and caller feels valued.Unlock Possibility by mastering communication, organization, and coordination in a dynamic work environment.Accelerate your Personal Growth with hands-on administrative experience and access to global learning opportunities.Here, you will:Find Purpose by ensuring seamless coordination that drives projects to completion.Unlock Possibility by mastering end-to-end project and contract administration across dynamic client portfolios.Accelerate your Personal Growth with hands-on experience in documentation, compliance, and client collaboration.Accelerate Your Personal GrowthCompany-provided laptop + second monitorIndustry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)Option to enroll up to 4 additional dependents (siblings, grandparents, partners) via salary deduction₱1M Life Insurance CoverageAccess to Exceed Institute, Masterclass, and LinkedIn LearningMembership in GoTeam Sports Club, Yoga, and Wellness ProgramsUnlock Your PossibilityProrated 5 Days Vacation Leave + 5 Days Sick Leave upon regularization5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)Salary Loan access (post-regularization)Discounts with Sunnies StudiosWelcome gift on Day 1Win a trip to Bali via company rafflesLive Your PurposeJoin GoTeam Cares volunteer programs₱10,000 referral bonusMonthly gratitude events, team dinners, and leadership talksYour Family’s Benefits24/7 financial, legal, and counseling support (up to 4 family members)Free telemedicine consultationsVirtual family events and prize opportunitiesIn this role, your mission is to deliver exceptional service and seamless coordination for the Service team. You will make a direct impact by:Receiving and managing incoming phone calls with professionalism and warmth.Handling simple inquiries on the spot and documenting complex ones for follow-up.Creating and assigning tasks in the system to the appropriate team members.Maintaining accurate call logs, notes, and records of all actions taken.Providing administrative support, including scheduling, filing, and clerical assistance.Ensuring a professional, organized, and welcoming front desk presence.This Role Is for You If…Experience:You have prior experience in a receptionist or administrative support role.Technical Skills:Proficient in office software and task management systems.Strong organizational and multitasking abilities.Non-Negotiables:High-level English communication skills, both spoken and written.Professional demeanor, attention to detail, and reliability.Customer-focused attitude and teamwork orientation.The Role at a GlanceCompensation: Based on experienceSchedule: Day Shift (6 AM–3 PM PH Time), Monday–FridayWork Setup: Full Remote WorkReports to: Service Team ManagerReady to find purpose in your work, unlock possibilities, and accelerate your growth? Your next career chapter starts here. Let’s go.Our Hiring Process: Built for Speed and ClarityApply and take our AI-powered on-demand interview via Multiplai — anytime, anywhere.Meet our Recruitment Team for a live conversation.Proceed to a client interview or assessment.Receive your job offer — fast and transparent.About GoTeam:Great Place to Work Certified (4 years in a row!)85% Employee Engagement ScoreAI-Powered Performance: We equip you with advanced AI tools, designed to multiply your productivity and unlock your earning potential.1,000+ team members and growingMission: Provide 100,000 people with free AI certification via the Vjal InstituteCulture: Innovation, inclusivity, growthGo Beyond Employment: Build a Future-Proof CareerWe're calling on 100,000 Filipino professionals to lead the AI revolution.FREE AI CertificationJoin Project 100K – AI Certification for the Philippines, powered by GoTeam.Equip yourself with global-ready skills — 100% free.Claim your spot now:Project 100K - AI Certification for the Philippines