Receptionist - Kerten Hospitality

HoscoKEY RESPONSIBILITIES: Greet and seat guests, ensuring a welcoming atmosphere. Contribute to establishing the food & beverage outlets as a key destination by delivering tailored service to Cloud 7 hotel Colere guests and daily ski visitors. Ensure excellence in service quality, and adherence to Kerten Hospitality's brand standards. Process bills and handle payments accurately. Maintain cleanliness and organization of dining and service areas, ensuring readiness for each service period.CONNECTION Build rapport with guests by being attentive, approachable, and professional. Anticipate customer needs and respond promptly to enhance the dining experience. Collaborate with kitchen and bar teams to ensure seamless service.INNOVATION Identify opportunities for improvement in operations. Stay ahead of industry trends, introducing innovative concepts and creative dining experiences.CURATION Adapt quickly to customer preferences and special requests. Uphold the restaurant's brand values through consistent and polished service.LEADING THE WAY Ensure compliance with health & safety regulations, setting the benchmark for best practices. Take initiatives to resolve customer concerns efficiently and effectively.Settore: Hotel/TurismoRuolo: Ristorazione/Hotellerie