Receptionist Administrator

Part-Time Receptionist AdministratorLocation: Hightown House, Hemel HempsteadHours: 17.5 hours per weekSalary: £13,833 per annum (£15.20 per hour)Are you a friendly, organised, and customer-focused individual looking to make a difference in your local community? Join Hightown Housing Association, where we believe everyone should have a home and the support they need.We are looking for a Receptionist Administrator to be the first point of contact at our head office, welcoming visitors, handling enquiries, and ensuring the smooth running of our reception area. You will also play a key role in supporting our housing team with a variety of administrative tasks that help us deliver vital services to the community.What You Will Be DoingIn this varied and rewarding role, you will:Be the first point of contact for visitors, tenants, contractors, and colleaguesHandle telephone and reception enquiries with professionalism and careSupport Housing Officers with admin tasks like car parking permits, newsletters, and housing applicationsMaintain accurate records and assist with reports and statisticsProcess incoming/outgoing post, scan documents, and manage key sign-insHelp ensure our services are accessible, inclusive, and aligned with our valuesWhat We Are Looking For:Confident using Microsoft Office (especially Word and Excel)Organised, accurate with figures, and able to prioritise tasksA great communicator, both in writing and face-to-faceExperienced in administration (housing experience is a bonus!)Passionate about equality, inclusion, and making a positive impactWhy Join Hightown?At Hightown, you will be part of a values-driven organisation with a strong social purpose. We offer:A supportive and inclusive working environmentOpportunities for training and developmentA chance to contribute to meaningful work that helps people thrive33 days of annual leave pro-rata including Bank HolidaysCompetitive salary of £27,663 per annumMonthly attendance bonusLife assurance cover (three times your annual salary)Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemasEmployee support and health & wellbeing servicesFree access to on-site gymReady to Apply?If you’re ready to bring your skills and enthusiasm to a role where you will truly make a difference, we would love to hear from you. Click Apply now to join our team!We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.Hightown is an Equal Opportunities & Disability Confident Employer