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NielsenIQ

Receptionist and Office Coordinator

Posted: 2 days ago

Job Description

Job DescriptionABOUT THIS JOB The Receptionist and Office Coordinator position is the first point of contact for all that enters the facilities. The person joining will be responsible for providing top customer service, engaging positively with everyone that enters the building, providing responses, and escalating as needed. This position will coordinate as needed with the on-site Facilities team, janitorial, security, etc.ResponsibilitiesCreate pleasant entry experience for employees, customers and visitorsReceive requests and triage with the appropriate teams (IT, Real estate, etc)Support onsite meeting requests, providing support for room reservations and engaging AV team as needed for equipment supportManage catering requestsManage security badges for associates & guestsMonitor coffee room & office supplies, coordinating orders as neededPerform other administrative support duties as required by the FM departmentManage and coordinate postal and courier services Handle all incoming phone calls in a polite manner with standard greetings and transfer them to the parties concerned, and take messages if the receiver is not available to take the callsCreate pleasant work environment for employeesDevelop intra-office communications to share information about the building (ie, landlord sponsored events, equipment repairs, changes in procedures, etc.) Receive and manage daily requests from associates, engaging landlord maintenance support or other vendors as neededRespond to associate requests in a timely and professional mannerObtain vendor price quotations, prepare POs, monitor invoice processingDrive cost savings initiatives, identify services to adjust or bidLiaise with site landlords to ensure that the agreed program for planned building maintenance is implemented and monitoredCoordinate with Project Manager(s) to execute renovation and relocation plansWork closely with Corporate Security to implement safety standards on site Collaborate with Global Crisis Response team, to work through calamities, theft, etcCollaborate with Health & Safety team to maintain a safe and healthy work environmentQualificationsRelevant education and experience requiredMinimum 3+ years of progressively responsible experienceExcellent communication skills (written and verbal) in Dutch and EnglishAutonomy towards your own tasks Knowledge of Microsoft Office (Word, Excel)On site role with no hybrid workAdditional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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